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    NTT Ltd

    London
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    London
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    global.ntt

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    Technical Support Engineer L2

    NTT LtdNairobi, Kenya

    Technical Support Engineer L2 at NTT Ltd in Nairobi, Kenya

    Posted

    1 week ago

    Apply by

    27 Aug

    Full Time
    On Site
    Mid-level
    ICT & Telecommunications
    IT & Software
    KES 70,000 – 100,000 / month

    The Technical Support Engineer L2 is a developing engineering role within region and is responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement SLA conditions.