Telesales Representative - Aesthetic & Wellness Clinic at Nexus Staffing Solutions in Nairobi, Kenya

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    Telesales Representative - Aesthetic & Wellness Clinic

    Nexus Staffing SolutionsNairobi, Kenya

    Apply by

    5 Oct

    Full Time
    On Site
    Mid
    Human Resources & Recruitment
    Customer Service & Support

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    Job Description

    Our client, a growing aesthetic and wellness healthcare provider, is looking for an energetic, persuasive and target-driven Telesales Representative to join their team in Muthaiga, Nairobi.

    The role will focus on converting enquiries and leads into consultations, appointments and sales while providing an excellent client experience.

    Key Responsibilities

    • Make outbound calls to prospective and existing clients. 
    • Respond to incoming enquiries and convert them into appointments. 
    • Follow up consistently on leads generated through marketing and other channels. 
    • Explain the clinic\'s services professionally and accurately. 
    • Identify client needs and guide them towards appropriate consultations. 
    • Convert enquiries into booked consultations and sales opportunities. 
    • Maintain an organised follow-up pipeline. 
    • Maintain accurate records of calls, leads, follow-ups and outcomes. 
    • Meet agreed sales and appointment-generation targets. 
    • Support client retention and re-engagement campaigns. 
    • Handle client questions and concerns professionally. 

    Required Qualifications

    • Diploma or degree in Sales, Marketing, Business Administration, Customer Service or a related field. 
    • Previous experience in telesales, telemarketing, customer service or sales. 
    • Strong telephone communication and persuasion skills. 
    • Confident, energetic and target-driven. 
    • Excellent spoken and written English; Kiswahili is an advantage. 
    • Strong follow-up and relationship-management skills. 
    • Comfortable using WhatsApp, CRM systems and digital communication tools. 
    • Experience in healthcare, aesthetics, beauty, wellness or related services is an added advantage. 
    Interested and qualified? Go to Nexus Staffing Solutions on nexusstaffingsolutions.co.ke to apply

    Job Details

    Job Function

    Customer Service & Support

    Education Level

    Diploma

    Additional Information

    How to Apply: Visit the application link provided on this page to submit your application.

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    Tags

    Customer Care
    Success and Service
    MyJobMag
    Telesales