And Beyond

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single '&Beyonder' makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose '&Beyonders' very carefully – they are the strength and the future of this company. Supervise the Safari Shop Hosts, Night Porters, housekeeping team, maintenance teams and Massage Team, providing daily briefings, feedback, and fostering a culture of excellence. Act as the liaison between department heads and the Lodge Manager, ensuring seamless daily operations and high guest-facing standards. Proactively engage with guests, hosting meals, addressing concerns, and supporting teams during peak periods. Attend HoD meetings, conduct operational walkthroughs, and review guest feedback to maintain and improve standards. Submit performance reports, analyse trends, and identify opportunities for operational improvements and cost savings. Facilitate training sessions for direct reports and mentor team members for leadership growth.

This role is responsible for the accurate recording and management of financial information for all business units at Suyian Lodge. The position involves maintaining high financial standards, mentoring account clerks, and ensuring compliance with financial policies and statutory audits. The role also includes stock control, budget compilation, and support for year-end audits.