Director, Human Resource and Administration. at Kenyatta University Teaching, Referral & Research Hospital in Nairobi, Kenya

    Kenyatta University Teaching, Referral & Research Hospital logo

    Director, Human Resource and Administration.

    Posted

    1 week ago

    Apply by

    1 Sept

    Full Time
    On Site
    Managerial
    Healthcare, Medical & Pharmaceutical
    Human Resources & Recruitment

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    Job Description

    Reporting to the Chief Executive Officer, the Director, Human Resource and Administration will provide strategic leadership, policy direction and oversight for the Human Resource, Administration and Hospitality functions of the Hospital. The position is responsible for developing and implementing integrated people management, administration and hospitality strategies that promote organizational effectiveness, good governance, operational excellence and achievement of the Hospital's strategic objectives.

    Key Responsibilities

    • Provide strategic leadership in the development, implementation, review and monitoring of Human Resource policies, strategies, regulations and procedures.
    • Lead workforce planning, organizational design, job evaluation, succession planning and institutional transformation initiatives.
    • Oversee recruitment, selection, appointment, deployment, promotion, transfers, career progression and retention of staff.
    • Oversee the development and implementation of performance management, productivity improvement and reward management systems.
    • Spearhead leadership development, learning, talent management and continuous professional development programmes.
    • Oversee employee relations, labour relations, disciplinary management, grievance handling and dispute resolution.
    • Lead employee engagement, staff wellness, staff welfare, occupational health and employee assistance programmes that promote a healthy and productive workforce.
    • Oversee staff remuneration and benefits administration.
    • Establish, implement and continuously improve the Human Resource Information System (HRIS) and people analytics for evidence-based decision-making.
    • Advise the Board, Chief Executive Officer and Senior Management on Human Resource policies, labour laws, industrial relations and emerging Human Resource practices.
    • Ensure compliance with employment legislation, public service policies, professional Human Resource standards and relevant statutory requirements.
    • Lead organizational culture transformation and institutional change management programmes.
    • Promote ethics, diversity, inclusion, accountability and high-performance standards across the Hospital.
    • Provide leadership, coaching, mentoring and performance management to Heads of Departments and other staff.
    • Build and maintain strategic partnerships with Government agencies, regulatory bodies, development partners and other stakeholders.
    • Promote research, innovation and evidence-based management practices.
    • Ensure prudent management and accountability of human, financial and physical resources.
    • Monitor Directorate performance and ensure achievement of strategic and operational targets.
    • Provide strategic leadership and oversight of the Administration Department.
    • Develop and implement administrative policies, systems and procedures that support efficient institutional operations.
    • Oversee Office Administration services to ensure effective administrative support across the Hospital.
    • Oversee Transport and Fleet Management to ensure efficient, safe and cost-effective operations.
    • Oversee General Records Management, Archives and Registry Services, ensuring proper records management, archives and document control in compliance with applicable legislation.
    • Provide strategic oversight of Chaplaincy Services to support the spiritual and psychosocial wellbeing of patients, staff and visitors.
    • Promote digital transformation and automation of administrative processes.

    Required Qualifications

    • Bachelor's degree in human resource management or equivalent qualification from a recognized Institution; OR;
    • Bachelor's degree in any of the following disciplines: Economics, Sociology, Business Administration, Public Administration, Commerce or an equivalent qualification from a recognized institution plus a Post Graduate Diploma in Human Resource Management/Development from a recognized Institution.
    • Master's degree in any of the following disciplines: Human Resource Management or equivalent qualification from a recognized Institution.
    • Certified Human Resource Professional (CHRP-K) or an equivalent professional qualification recognized by the Institute of Human Resource Management.
    • Registered by the Institute of Human Resource Management (IHRM).
    • A valid practicing license by the Institute of Human Resource Management (IHRM).
    • Cumulative service period of fifteen (15) years relevant work experience, three (3) of which must have been in a Senior management position.
    • Leadership Course lasting not less than four (4) weeks from a recognized Institution.
    • Proficiency in computer applications.
    • Compliance with Chapter Six of the Constitution of Kenya.
    • Strategic leadership and organizational transformation capabilities.
    • Sustainability and eco-friendly practices in administration and hospitality services.
    • Expertise in labour laws and policy interpretation.
    • Results-oriented with strong analytical and decision-making skills.
    • Effective communication and interpersonal skills.
    • Strong negotiation, stakeholder engagement and partnership-building abilities.
    • Strong team mentorship and capacity-building skills.
    • High ethical standards and professional integrity.

    Job Details

    Job Function

    Human Resources & Recruitment

    Minimum Experience

    15 years

    Education Level

    Master’s Degree

    Area of Study

    Human Resource Management

    Field of Study

    Human Resource Management

    Languages

    English

    Additional Information

    How to Apply: Send your application to hr@kutrrh.go.ke or visit the application link provided on this page to submit your application.

    Show Strategic HR Leadership in Your Application

    This is a senior leadership role in a major hospital. Hiring managers will be looking for evidence of strategic thinking, deep HR expertise, and the ability to drive organizational change.

    1. Tailor your CV to strategic achievements: Highlight your experience in developing and implementing HR strategies, leading organizational transformation, and advising senior leadership. Use concrete examples and metrics where possible.

    2. Emphasize your IHRM registration and CHRP-K: Ensure these are prominently displayed on your CV. This is a mandatory requirement and a quick filter for shortlisting.

    3. Prepare for competency-based questions: Expect questions about how you've handled complex employee relations, led change management, and improved HR processes. Use the STAR method to structure your answers.

    4. Show your knowledge of the healthcare sector: Familiarize yourself with the unique HR challenges in hospitals, such as shift work, clinical staff retention, and regulatory compliance. Mention these in your cover letter or interview.

    5. Demonstrate your leadership and mentoring skills: Provide examples of how you've developed your team, coached managers, and built a high-performance culture.

    6. Highlight your experience with HRIS and people analytics: Show how you've used data to drive decision-making and improve HR outcomes. This is a key requirement for this role.

    7. Be ready to discuss your experience with administration and hospitality: This role also oversees administration and hospitality functions. Prepare examples of how you've managed these areas efficiently.

    8. Show your commitment to ethics and governance: Emphasize your integrity, compliance with Chapter Six, and experience in promoting ethical practices in the workplace.

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    Tags

    HR strategy
    labour law
    CHRP-K
    IHRM
    leadership