BRAC is the world’s largest international development organization, working in over 11 countries to empower people living in poverty—especially women and youth—to realize their full potential. Through integrated development programs, financial inclusion, innovation, and scalable digital solutions, BRAC transforms lives and communities at scale.
The Manager, Digital Financial Services (DFS) will lead the design, implementation, and scaling of technology-enabled financial solutions at BRAC Kenya Company Limited (BKCL). The role focuses on expanding outreach, enhancing customer experience, improving operational efficiency, and ensuring that digital solutions are inclusive, customer-centric, and impact-driven.
The role balances technology innovation (“tech”) with human-centered delivery (“touch”), ensuring DFS solutions effectively serve low-income customers—particularly women and youth.