Multi-Skill Technician at MGallery Hotel Collection in Nairobi, Kenya

    MGallery Hotel Collection logo

    Multi-Skill Technician

    MGallery Hotel CollectionNairobi, Kenya

    Posted

    1 week ago

    Apply by

    25 Aug

    Full Time
    On Site
    Mid
    Tourism, Travel & Leisure
    Trades & Services

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    Job Description

    We are seeking a reliable and experienced Multi-Skilled Technician to join our hotel maintenance team. The successful candidate will be responsible for maintaining the hotel's facilities, equipment, and infrastructure to ensure a safe, functional, and comfortable environment for guests and staff. The role requires a hands-on professional with strong technical skills across multiple trades.

    Key Responsibilities

    • Perform preventive and corrective maintenance across hotel facilities.
    • Handle shift operations, Electrical, HVAC, Kitchen Laundry equipments.
    • Respond promptly to maintenance requests from guest rooms and public areas.
    • Inspect equipment, identify faults, and perform necessary repairs.
    • Ensure all maintenance work complies with safety standards and hotel policies.
    • Conduct routine inspections of hotel facilities to identify potential issues.
    • Maintain accurate maintenance logs and service records.
    • Support renovations and installation of new equipment when required.
    • Assist in emergency maintenance situations when necessary.

    Required Qualifications

    • Minimum 3–5 years' experience in building or hotel maintenance.
    • Technical qualification or trade certificate in Electrical, HVAC, Plumbing, or Mechanical Maintenance.
    • Strong troubleshooting and problem-solving skills.
    • Ability to work independently and as part of a team.
    • Good communication skills and a service-oriented attitude.
    • Willingness to work shifts, weekends, and on-call when required.
    • Knowledge of health and safety regulations.

    Job Details

    Job Function

    Trades & Services

    Minimum Experience

    3 years

    Education Level

    Junior Secondary Certificate (Grade 9 / Equivalent)

    Area of Study

    Engineering

    Field of Study

    Electrical, HVAC, Plumbing, or Mechanical Maintenance

    Languages

    English

    Additional Information

    How to Apply: Interested and qualified? Go to MGallery Hotel Collection on jobs.smartrecruiters.com to apply.

    Show Your Hands-On Range in the Interview

    Hotel maintenance is about keeping guest experience seamless. Hiring managers will probe how you prioritize urgent requests, handle shift pressure, and keep records tight.

    1. Prove your multi-trade competence: Be ready to walk through specific repairs you've done in electrical, HVAC, plumbing, and kitchen laundry equipment. Have a story for each trade that shows you can diagnose and fix under time pressure.

    2. Emphasize preventive maintenance habits: Talk about how you schedule inspections and catch small issues before they become guest complaints. Mention any log systems you've used to track maintenance history.

    3. Prepare for safety questions: Review health and safety regulations for hotels. Expect questions on handling emergencies like water leaks or power outages, and know the protocol for isolating systems.

    4. Show guest-service awareness: You'll be in guest areas, so explain how you minimize disruption and communicate politely. Give an example of a time you fixed something quickly while maintaining a professional demeanor.

    5. Highlight your shift flexibility: Confirm you're open to shifts, weekends, and on-call. Share a past experience where you responded to an after-hours emergency and resolved it effectively.

    6. Bring a portfolio of work: If you have photos or certificates from past maintenance projects, bring them. Visual proof of your skills can set you apart from other candidates.

    7. Ask about the team and tools: Show genuine interest by asking about the size of the maintenance team, the age of the building, and what equipment you'll be working with. This signals you're thinking long-term.

    8. Know the hotel brand: MGallery is a premium collection, so emphasize your commitment to high standards. Mention how you'd maintain the property's aesthetic while ensuring functionality.

    CareerSasa Safety Alert: Never pay employers or agencies for interviews, training, or job placement. Does a job request payment? Report it immediately using the "Flag" button. While CareerSasa vets job postings thoroughly, always verify opportunities independently.
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    Tags

    maintenance
    electrical
    HVAC
    plumbing
    troubleshooting