Marriott

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Do you have a passion for crafting memorable guest experiences through exceptional service and expertly made beverages? We are looking for an energetic, personable, and skilled Bartender to join our talented Food & Beverage team. In this role, you will create beautifully crafted drinks, engage warmly with guests, and help maintain the vibrant, welcoming atmosphere that JW Marriott Nairobi is celebrated for. Your creativity, professionalism, and attention to detail will play a key part in elevating the dining experience for every guest.

Responsible for verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and associates. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements.