Hygiene Manager at Marriott in Nairobi, Kenya

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    Hygiene Manager

    MarriottNairobi, Kenya

    Posted

    1 week ago

    Apply by

    27 Aug

    Full Time
    On Site
    Mid
    Food Services, Hospitality & Catering
    Quality Control & Assurance

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    Job Description

    Responsible for verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and associates. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements.

    Key Responsibilities

    • Verifies compliance with Brand Standard Audit (BSA) requirements of Marriott International throughout the operations.
    • Advises and monitors food handlers on the proper good handling practices and verifies their observance.
    • Identifies key areas of risk in various food operations and takes preemptive remedial action.
    • Verifies compliance with food and hygiene regulations, licensing conditions and codes of practice relating to food operations.
    • Provides technical advice on product labeling issues for fulfilling government requirements.
    • Provides in-house food hygiene training for all food handlers, e.g. new hires and trainees.
    • Handles complaints or enquiries from customers and local food safety and health departments on food hygiene matters.
    • Conducts and records daily kitchen inspections on the personal, environmental and food hygiene conditions and provides corrective action plans as necessary.
    • Conducts regular vendor inspections in partnership with purchasing and culinary leadership.
    • Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff.
    • Conducts regular inspections on the kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties.
    • Coordinates cleaning program in all F&B areas e.g., General clean, identifying trends and making recommendation for improvements.
    • Establishes and maintains open, collaborative relationships with employees.
    • Liaises with pest control company for any pest issues and monitors pest control performance.
    • Maintains and makes improvements to hygiene standards.
    • Regularly reviews and refreshes the food safety standards of all food handlers within the property.
    • Maintains documentation on all hygiene and food safety standards throughout the operation.

    Required Qualifications

    • Degree from an accredited university in Environmental Health Degree, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
    • Minimum 3 years' experience in hygiene, food safety, or sanitation management within a luxury / 5‑star hotel or large hospitality operation
    • Food Safety Management System (FSMS) Certification e.g. ISO 22000 / FSSC 22000 – Preferred
    • HACCP Certification – Mandatory

    Job Details

    Job Function

    Quality Control & Assurance

    Minimum Experience

    3 years

    Education Level

    Bachelor’s Degree

    Area of Study

    Hospitality

    Field of Study

    Environmental Health

    Languages

    English

    Additional Information

    How to Apply: Interested and qualified? Go to Marriott on careers.marriott.com to apply.

    Show Your HACCP Discipline in Every Answer

    Hygiene Manager roles at luxury hotels hinge on your ability to translate food safety theory into daily operational discipline. Hiring managers will probe how you've handled real contamination risks, trained staff, and passed audits.

    1. Prove your HACCP certification is current: Bring your certificate and be ready to explain how you've applied HACCP principles in a 5-star setting. Mention specific CCPs you've monitored and how you corrected deviations.

    2. Prepare a portfolio of audit wins: If you've led teams through BSA or ISO 22000 audits, have numbers ready—scores, improvements, and how you maintained compliance. Show you can turn audit findings into action plans.

    3. Demonstrate training impact: Describe a time you trained new hires or existing staff on food hygiene. What changed in their behavior? Use metrics like reduced complaints or improved inspection scores.

    4. Show you can handle vendor inspections: Talk about how you've partnered with purchasing to vet suppliers. Mention any instances where you rejected deliveries or worked with vendors to fix issues.

    5. Be ready to discuss pest control management: Explain how you've monitored pest control performance and coordinated with external companies. Share a specific incident and how you resolved it.

    6. Highlight your documentation system: Hiring managers want to see you can maintain clear records. Describe how you organize hygiene logs, inspection reports, and corrective action plans.

    7. Emphasize your communication with authorities: If you've liaised with local health departments, mention it. Show you can handle complaints and inquiries professionally.

    8. Show you're a leader, not just a checker: Talk about how you've motivated kitchen staff to follow hygiene standards. Give an example of how you built a culture of food safety.

    CareerSasa Safety Alert: Never pay employers or agencies for interviews, training, or job placement. Does a job request payment? Report it immediately using the "Flag" button. While CareerSasa vets job postings thoroughly, always verify opportunities independently.
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    Tags

    HACCP
    ISO 22000
    food safety
    hygiene
    training