M.P. Shah Hospital

M.P. Shah Hospital is looking to recruit a professional and evidence-driven person for a vacancy in Quality Improvement Officer. Reporting to the Risk and Quality Improvement Manager, the overall purpose of this role is to oversee the implementation of quality improvement by analysing, identifying and monitoring quality programs, and ensuring quality improvement systems are maintained in accordance with best practice standards.

Hospital-wide development, review, and implementation of quality and patient safety policies, procedures, and clinical guidelines. Interpretation and operationalisation of quality frameworks within complex clinical environments. Leadership of Root Cause Analysis (RCA) for sentinel events and adverse clinical outcomes. Design, analysis, and presentation of clinical quality, safety, and utilisation data to inform decision-making. Coordination of corrective and preventive action plans arising from audits, surveys, and regulatory reviews. Leadership of Continuous Quality Improvement (CQI) initiatives within the Medical Division. Active participation in JCI accreditation, including role as JCI Survey Coordinator. Implementation support for ISO standards, AMUA, and KAIZEN methodologies. Risk assessment, risk mitigation, and enterprise risk management collaboration. Mentorship and capability building for clinicians and departmental teams on quality improvement methodologies. Participation in benchmarking, innovation, and quality improvement research.