Parts Sales Representative, Kisumu - New Holland at Inchcape Kenya LTD in Kisumu, Kenya

    Inchcape Kenya LTD logo

    Parts Sales Representative, Kisumu - New Holland

    Inchcape Kenya LTDKisumu, Kenya

    Posted

    1 day ago

    Apply by

    22 Sept

    Full Time
    On Site
    Mid
    Engineering & Technical Services
    Sales

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    Job Description

    Inchcape Kenya LTD is seeking a Parts Sales Representative for their Machinery department in Kisumu. This role involves maintaining strong customer relationships, executing sales growth strategies, and actively driving revenue through upselling and promotions. The representative will also manage parts inventory, coordinate with other departments, and support technical operations to ensure efficient service delivery.

    Key Responsibilities

    • Maintain relationships with key account customers by providing high-quality, personalized service to ensure long-term loyalty.
    • Execute sales growth strategies on a monthly and quarterly basis, mapping regions according to purchasing capabilities and preparing detailed visit plans.
    • Drive revenue through active selling by upselling parts during customer interactions and participating in company-organized promotions.
    • Manage parts inventory and efficiency by using catalogs for accurate information and utilizing inventory allowances to minimize idle or obsolete stock.
    • Coordinate cross-departmentally with Service, Sales, and the Body Shop to ensure all parts requests are met promptly.
    • Support technical operations by assisting Service Technicians in determining parts requirements and providing them with necessary items with minimal wait time.
    • Handle customer inquiries and orders by answering questions, following up on sales, and informing customers when special order parts arrive.
    • Monitor market trends by keeping up to date with New Holland and competitor products and rates to remain competitive.
    • Ensure administrative accuracy by maintaining a proper filing system for repair orders, special orders, and back orders.
    • Promote process improvement by identifying opportunities to enhance methods within the Parts Department.

    Required Qualifications

    • Experience: 2 years in agricultural machinery parts sales with a proven track record of sales performance.
    • Education: A minimum of a degree in a business-related field; additional training in customer service is an advantage.
    • Strategic Mindset: Ability to map regions according to purchasing capabilities and execute sales growth strategies.
    • Organizational Skills: High level of accuracy, attention to detail, and the ability to meet deadlines while working autonomously.
    • Technical Proficiency: Computer literacy and the ability to utilize parts catalogs/resources effectively.
    • Mobility: A valid driving license is required for field-based travel.

    Job Details

    Job Function

    Sales

    Minimum Experience

    2 years

    Education Level

    Bachelor’s Degree

    Area of Study

    Business

    Additional Information

    How to Apply: To apply for this Parts Sales Representative position with Inchcape Kenya LTD in Kisumu, please visit the company's official career page or website to submit your application directly.

    Mastering Agricultural Parts Sales: Beyond the Catalog

    Landing a Parts Sales Representative role, especially in specialized agricultural machinery, demands more than just product knowledge. Hiring managers at Inchcape Kenya will be looking for a blend of sales acumen, technical understanding, and relationship-building skills. Show them you're ready to drive growth and support their customers effectively.

    1. Highlight Sector-Specific Sales Success: Your CV and interview should clearly articulate your 2+ years in agricultural machinery parts sales. Quantify achievements like increasing sales percentages, expanding customer base, or improving order fulfillment rates in this specific niche.

    2. Demonstrate Strategic Territory Planning: The posting emphasizes mapping regions and executing sales growth strategies. Prepare to discuss how you've analyzed purchasing capabilities, identified high-potential areas, and developed visit plans to maximize sales in previous roles.

    3. Showcase Upselling & Promotion Impact: Provide concrete examples of how you've successfully upselled parts during customer interactions or effectively participated in company promotions. Explain the techniques you used and the resulting revenue increase.

    4. Detail Inventory Management Skills: Discuss your experience with parts catalogs, inventory systems, and strategies for minimizing idle or obsolete stock. Illustrate how your actions contributed to inventory efficiency and availability.

    5. Emphasize Cross-Departmental Collaboration: This role requires coordinating with Service, Sales, and Body Shop. Share instances where you've successfully facilitated parts requests across departments, ensuring prompt delivery and smooth operations.

    6. Technical Support & Problem-Solving: Be ready to describe how you've assisted service technicians in determining parts requirements. Highlight your ability to quickly identify and provide necessary items, minimizing downtime for customers.

    7. Market Trend Awareness: Show your understanding of the agricultural machinery market. Discuss how you stay updated on New Holland products, competitor offerings, and pricing strategies to maintain a competitive edge.

    8. Administrative Precision: The role requires maintaining accurate filing systems. Explain your approach to administrative tasks, emphasizing your high level of accuracy, attention to detail, and ability to manage repair orders, special orders, and back orders autonomously.

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    Tags

    parts sales
    agricultural machinery
    customer service
    inventory management
    sales strategy