Sales Executive & Field Service Technician (Male Applicants) at Riset Software & Systems LTD in Nairobi, Kenya

    Sales Executive & Field Service Technician (Male Applicants)

    Posted

    1 month ago

    Full Time
    On Site
    Mid
    ICT & Telecommunications
    Sales

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    Job Description

    Riset Software & Systems LTD is seeking a highly motivated, professional, and technology-oriented Sales Executive & Field Service Technician to join our growing team.

    This position is ideal for candidates with a business-related academic background who are passionate about software sales, customer training, client relationship management, and helping businesses improve their operations through innovative POS and ERP solutions.

    Please Note:

    • This is not a software development, programming, or coding position.
    • Applicants with qualifications primarily in software development, computer programming, or related software engineering fields will not be considered.
    • Preference will be given to candidates from business-related disciplines.
    • The role involves frequent inter-county travel, extensive fieldwork, and regular movement to customer premises for software demonstrations, implementation, training, and support. Applicants should be physically fit, flexible, and willing to travel extensively.

    Key Responsibilities

    1. Generate and follow up on sales leads.
    2. Conduct professional software demonstrations and presentations.
    3. Train customers on the effective use of POS and ERP software.
    4. Support software implementation, onboarding, and user adoption.
    5. Assist clients with system setup and provide first-level user support.
    6. Visit customer premises for software installation support, training, and after-sales service.
    7. Build and maintain strong long-term customer relationships.
    8. Identify new business opportunities and convert prospects into customers.
    9. Prepare quotations and follow up until sales are successfully closed.
    10. Promote the company's software products and services while achieving monthly sales targets.
    11. Represent the company professionally during customer visits, exhibitions, and business meetings.

    Required Qualifications

    • Excellent communication and interpersonal skills.
    • Strong presentation, negotiation, and customer engagement skills.
    • Ability to train customers confidently and professionally.
    • Good sales and relationship management skills.
    • Strong problem-solving and decision-making abilities.
    • Professional appearance with a positive attitude.
    • Self-motivated and target-oriented.
    • Ability to work independently and within a team.
    • Willingness to travel extensively across different counties.
    • Ability to adapt to a demanding field-based working environment.

    Job Details

    Salary Range

    KES 16,000 – 30,000 / month

    Salary Type

    Monthly

    Job Function

    Sales

    Education Level

    Bachelor’s Degree

    Area of Study

    Business

    Additional Information

    How to Apply: Interested and qualified candidates should forward their CV to: admin@risetsystems.com using the position as subject of email.

    Tips:

    1. Tailor your CV to highlight experience in sales, customer service, or technical support, especially with software solutions.

    2. Emphasize your communication, negotiation, and problem-solving skills, as these are crucial for both sales and field service.

    3. Showcase your willingness and ability to travel extensively, as this is a key requirement for the role.

    4. Prepare to discuss your understanding of ERP/POS systems and how you can contribute to client success in a field-based environment.

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    Tags

    Sales Executive
    Field Service Technician
    ERP
    POS
    Software Sales