Traffic & Creative Operations Intern at BURN in Nairobi, Kenya

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    Traffic & Creative Operations Intern

    BURNNairobi, Kenya

    Posted

    14 hours ago

    Apply by

    15 Oct

    Full Time
    Intern
    On Site
    Internship
    Energy, Utilities & Waste Management
    Marketing & Communications

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    Job Description

    BURN is seeking a Traffic & Creative Operations Intern to support the Head of Traffic in keeping creative and marketing projects moving smoothly from brief to delivery. The intern will own day-to-day project tracking, follow-ups and documentation, and will carry out first-line quality checks on creative work before it goes for review. This is a hands-on role for someone organised, detail-minded and keen to learn how a creative team runs behind the scenes across Brand, Product, Carbon and Digital marketing.

    Key Responsibilities

    • Keep the project tracking board up to date daily, making sure every job has a clear status, owner and deadline.
    • Follow up with stakeholders on outstanding feedback, approvals and missing inputs.
    • Check in with designers and copywriters on progress and flag anything at risk of slipping.
    • Send the Head of Traffic a short end-of-day update covering what moved, what's stuck and what needs attention.
    • Check incoming briefs against the standard intake checklist market, format, sizes, deadline, copy, approver.
    • Go back to requesters for any missing information before briefs are assigned.
    • Log new requests in the tracker and attach all relevant materials.
    • Review creative assets before they go to the Head of Traffic, checking for typos, correct sizes and specs, current logos and required legal lines.
    • Confirm that market-specific versions carry the right language, pricing and local details.
    • Batch work for review at set times, with the brief attached to each piece.
    • Turn review feedback into clear action lists for the creative team and check that every point is addressed in the next version.
    • Take notes in WIPs, stand-ups and stakeholder check-ins, and circulate decisions and action points afterwards.
    • Keep final files organised by market and product, following naming conventions and version control standards.
    • Maintain records of briefs, approvals and project timelines.
    • Pull together weekly summaries of jobs completed, jobs overdue and turnaround times.
    • Help prepare data for traffic reports and capacity discussions.

    Required Qualifications

    • A recent graduate or final-year student in Marketing, Communications, Journalism, Business or a related field.
    • Very well organised, with a strong eye for detail.
    • Clear, confident written and verbal communication, and comfortable following up with people politely but persistently.
    • Good working knowledge of Google Workspace or Microsoft Office; familiarity with project management tools such as ClickUp, Asana or Trello is a plus.
    • An interest in creative work, marketing or operations.
    • Able to manage several tasks at once and stay calm around deadlines.

    Job Details

    Estimated Salary Range

    KES 15,000 – 20,000 / monthBased on Kenyan market rates for similar roles

    Job Function

    Marketing & Communications

    Education Level

    Bachelor’s Degree

    Area of Study

    Business

    Field of Study

    Marketing

    Languages

    English

    Additional Information

    How to Apply: Visit the BURN careers page at burnmanufacturing.applytojob.com to submit your application for the Traffic & Creative Operations Intern role.

    Prove You Can Keep a Creative Traffic Board Honest

    This internship lives or dies on whether you can track briefs, chase feedback politely, and catch typos before the Head of Traffic does. The hiring team will be screening for organisation and follow-through, not just enthusiasm for marketing.

    1. Show a tracking system on your CV: Don't just say you are organised. Describe a specific time you tracked multiple tasks with owners and deadlines, and name the tool you used. If you have used ClickUp, Asana, Trello, or even a shared Google Sheet, say so and explain how you kept it current. The Head of Traffic wants to see that you understand status, owner, and deadline as a daily discipline.

    2. Prepare a brief intake checklist example: Before the interview, sketch out what you would check on an incoming creative brief: market, format, sizes, deadline, copy, approver. Bring it as a one-pager or be ready to talk through it. This shows you understand the first-line quality gate this role owns. It also proves you can think like a traffic coordinator, not just a creative fan.

    3. Practise the polite follow-up: This role requires chasing stakeholders for feedback and missing inputs without burning bridges. Think of a time you had to remind someone repeatedly about a deadline and how you kept it professional. In the interview, describe your approach: short, specific messages that make it easy for the person to respond. Mention that you keep a log of who owes what and when.

    4. Bring proof of detail checking: The job includes checking creative assets for typos, correct sizes, current logos, and legal lines. On your CV or in a portfolio, include any example where you caught an error others missed. It could be from a school project, a volunteer role, or a part-time job. Explain how you spotted it and what you did next. That is the exact instinct they need before assets go to review.

    5. Know the BURN context: BURN makes cookstoves and operates across multiple African markets, with Brand, Product, Carbon, and Digital marketing streams. Before the interview, read up on their product lines and the markets they serve. Be ready to ask how traffic differs for a carbon campaign versus a product launch. Showing you understand the multi-market complexity will set you apart from candidates who only see a generic internship.

    6. Demonstrate calm under multiple deadlines: The posting asks for someone who can manage several tasks at once and stay calm. Prepare a story about a week when you juggled competing deadlines. Describe how you prioritised, what you communicated to whom, and what you delivered. Avoid saying you just worked harder. Show a simple system: a daily top-three list, time-blocking, or a colour-coded tracker.

    7. Prepare for the end-of-day update test: One of the duties is sending the Head of Traffic a short end-of-day update on what moved, what's stuck, and what needs attention. In the interview, you might be asked how you would structure that. Practise a three-bullet format: progress, blockers, next actions. Keep it factual and brief. This shows you can communicate upward without wasting a manager's time.

    8. Ask about the first 90 days: Near the end of the interview, ask what a successful first 90 days looks like for this intern. Then ask which tools the team uses daily and how feedback is typically given. Their answers will tell you how to tailor your follow-up thank-you note. It also signals that you are thinking about contribution, not just learning. Mention that you are keen to take ownership of the tracker early.

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    Tags

    project tracking
    creative operations
    stakeholder follow-up
    Google Workspace
    ClickUp