Apeiro

The Marketing and Communications Manager supports the Engagement, Partnerships and Communications Director in developing and delivering Apeiro Digital's marketing and communications activity in Kenya, in support of the rollout and adoption of digital health solutions under Apeiro Kenya. The role focuses on translating PR and communications strategy into execution for the Kenya programme and building marketing plans for regional growth across East Africa.

The Project Coordinator supports the delivery of assigned workstreams within the Universal Health Coverage (UHC) programme in Kenya. The role is responsible for day-to-day coordination, tracking, and execution support across multiple initiatives such as eClaims, Data Analytics, HCDI, HMIS, LMIS, and T&T Service Delivery. Working under the guidance of the Project Managers, the Project Coordinator ensures that timelines, deliverables, and dependencies are actively managed while maintaining strong communication across cross-functional teams. The role plays a critical part in ensuring operational discipline, visibility, and alignment across workstreams.

Apeiro Limited supports the rollout and day-to-day running of Health Management Information Systems (HMIS) for healthcare providers. The Support Officer – HMIS provides frontline remote and on-site support to healthcare providers during the deployment and stabilisation of the HMIS system, serving as the critical link between facility users, the service desk, and the HMIS Product Team.

This is an internal opportunity open exclusively to current Apeiro L2 National Service Desk Agents. The Service Centre Unit Lead is a senior operational role that builds on the Agent position — you will continue to handle incidents and service requests while additionally taking on responsibility for coordinating your shift unit, driving quality standards, and providing leadership support to your team.

Support end-to-end implementation and post-go-live operations of the Hospital Management Information System (HMIS) across Level 5 and Level 6 public health facilities, ensuring smooth deployment, user adoption, and stabilization in line with MOH/DHA requirements and project go-live timelines.

Drive the pilot and rollout of the Electronic Quality Management System (EQMS) across designated facilities, digitizing quality management processes including document control, incident reporting, audits, and CAPA. Align the system with accreditation and regulatory requirements such as ISO 9001, ISO 15189, KENAS, SafeCare/JCI frameworks as applicable.