Application Support Analyst, Integrations Standard Bank Group · Nairobi, Kenya Application Support Analyst, Integrations at Standard Bank Group in Nairobi, Kenya
Full Time
On Site
Mid-level
Banking, Insurance & Financial Services
IT & Software
KES 75,000 – 105,000 / month The Production Support Engineer serves as the primary technical authority for the organization's hybrid integration landscape, encompassing IBM MQ, DataPower, API Gateway, and the broader CP4I platform on OpenShift. The role focuses on building, maintaining, and sustaining a resilient, high-performance integration environment by shifting from reactive firefighting to proactive reliability. This involves rapid restoration of critical services within strict SLAs, permanent elimination of root causes via rigorous RCA and defect remediation, and systematic automation of operational workflows to reduce toil.