Lead data-driven revenue strategies across three Accor properties in Kenya and Rwanda to maximize RevPAR, ADR, occupancy, market share, and profitability. Analyze market trends, demand patterns, booking pace, competitor activity, and commercial performance to optimize pricing, forecasting, inventory, and revenue opportunities. Oversee distribution channels, e-commerce platforms, and revenue systems to drive direct bookings, channel efficiency, and rate integrity.
Cluster Revenue Manager at Accor in Nairobi, Kenya
Posted
2 days ago
Apply by
4 Sept
Full Time
On Site
Senior
Food Services, Hospitality & Catering
Marketing & Communications
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Key Responsibilities
- Lead data-driven revenue strategies across three Accor properties in Kenya and Rwanda to maximize RevPAR, ADR, occupancy, market share, and profitability.
- Analyze market trends, demand patterns, booking pace, competitor activity, and commercial performance to optimize pricing, forecasting, inventory, and revenue opportunities.
- Oversee distribution channels, e-commerce platforms, and revenue systems to drive direct bookings, channel efficiency, and rate integrity.
- Collaborate with General Managers and Commercial teams to align revenue strategies, support budgeting and forecasting, and deliver actionable business insights.
- Provide leadership and guidance to revenue and reservations teams, ensuring best practices, performance excellence, and achievement of commercial objectives.
- Monitor and benchmark hotel performance against competitive sets and market indices to drive sustainable market share growth.
- Support the annual budget, rolling forecasts, and long-term strategic planning processes through accurate data analysis and revenue projections.
- Ensure effective use of revenue management, business intelligence, and reporting tools to support fact-based decision-making and commercial performance.
- Work closely with Accor corporate revenue and commercial teams to ensure alignment with brand standards, promotional strategies, and revenue optimization initiatives.
- Identify opportunities to grow ancillary revenues across rooms, meetings and events, food and beverage, and other revenue-generating areas.
- Champion a culture of analytical thinking, continuous improvement, and commercial accountability across the cluster.
Required Qualifications
- Bachelor's Degree in Hospitality Management, Business Administration, Economics, Finance, Revenue Management, or related field.
- Revenue Management certification preferred.
- Minimum 5-7 years of progressive Revenue Management experience within international hotel brands.
- Minimum 2 years managing multi-property or cluster revenue operations.
- Experience with Accor Hotels and Accor Revenue Management systems is highly preferred.
- Experience across East African markets is advantageous.
- Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- Experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus
Job Details
Job Function
Marketing & Communications
Minimum Experience
5 years
Education Level
Bachelor’s Degree
Area of Study
Business
Field of Study
Hospitality Management
Languages
English
Additional Information
How to Apply: Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply.
Master the Revenue Puzzle: From Data to Decisions
This role sits at the heart of commercial performance for three properties. Hiring managers will look for a candidate who can turn raw data into clear pricing and distribution strategies, not just someone who can run reports.
1. Show your RevPAR impact: On your CV, quantify your achievements with numbers—like percentage growth in RevPAR or market share. For example, "Increased RevPAR by 15% in 18 months across two properties." This gives immediate proof of your commercial impact.
2. Prepare a case study: Be ready to walk through a specific scenario where you optimized pricing or inventory. Explain the data you used, the decisions you made, and the outcome. This demonstrates your analytical process.
3. Know the tools inside out: Highlight your proficiency with revenue management systems like Opera, and any BI tools. If you have used Accor's systems, mention that prominently—it's a strong plus.
4. Understand the East African market: Show awareness of market dynamics in Kenya and Rwanda—seasonality, competitor sets, and local demand drivers. This shows you can hit the ground running.
5. Emphasize leadership: This role leads revenue and reservations teams. Provide examples of how you have mentored or guided teams to improve performance.
6. Align with commercial goals: Be ready to discuss how you collaborate with General Managers and commercial teams. Show that you can balance revenue targets with broader business objectives.
7. Prepare for behavioral questions: Expect questions on problem-solving and interpersonal skills. Use the STAR method to structure your answers with concrete examples.
8. Ask smart questions: In your interview, ask about the current revenue challenges of the cluster and how success is measured. This shows your strategic interest and helps you tailor your responses.
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Tags
Revenue Management
RevPAR
ADR
Forecasting
Opera
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