Communications & Engagement Coordinator at International Rescue Committee in Nairobi, Kenya

    International Rescue Committee logo

    Communications & Engagement Coordinator

    Posted

    1 week ago

    Apply by

    31 Aug

    Full Time
    On Site
    Mid
    Charity, NGO & Non-Profit
    Marketing & Communications

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    Job Description

    We are hiring a Communications & Engagement Coordinator to put Airbel's best case in front of its most important audiences. Everything in this role orbits around one through-line: Airbel's narrative and value proposition — from preparing the CRIO for high-stakes internal and external meetings, to managing the Advisory Board's biannual convenings, to maintaining Airbel's public-facing digital presence, to coordinating donor-specific pitch materials. In short, the Coordinator ensures that how Airbel tells its story is consistent, compelling, and current across every channel and audience.

    Key Responsibilities

    • Provide comprehensive support to ensure the CRIO's high-stakes meetings — both internal e.g., CEO, Executive Board and external — are well-prepared, including development of agendas, pre-reads, briefings, talking points, and presentations.
    • Solicit and coordinate inputs from collaborators across the department to ensure meeting materials are accurate, current, and strategically aligned.
    • Track action items and follow-through from key meetings, ensuring commitments are documented and progress is monitored.
    • Own holistic management of Airbel's biannual Advisory Board meetings: agenda-setting and planning, preparation of briefing materials, coordination of logistics, and post-meeting follow-through.
    • Develop clear, decision-ready materials that enable productive Board engagement with Airbel's strategy and portfolio.
    • Manage ongoing Board communications and ensure timely follow-up on Board-generated action items and commitments.
    • Create and maintain a portfolio of pitch materials that showcase Airbel's topline value proposition to funders, ensuring they compellingly represent current work, impact, and strategic direction.
    • Coordinate donor-specific preparation — tailoring pitch materials, developing briefing documents, and aligning content to donor interests — primarily for the CRIO, with capacity to support other senior leaders and teams as available.
    • Work closely with fundraising counterparts to ensure pitch and reporting materials are aligned and of consistently high quality.
    • Own Airbel's public-facing digital presence, ensuring the website and LinkedIn compellingly and accurately represent current work, team, and impact — in line with established brand guidelines.
    • Lead a reboot of Airbel's website as an early priority, ensuring it compellingly reflects current portfolio, impact, and strategic direction.
    • Manage Airbel's LinkedIn presence: develop a lightweight content calendar, draft and publish posts, and work with subject-matter experts to develop content for specialized areas.
    • Ensure streamlined execution of Airbel's earned media efforts by managing specialist resources consultants and internal roles, providing the content and context needed to develop and pitch stories for media placement and speaking engagements.

    Required Qualifications

    • 4–6 years of experience in communications, strategic engagement, or a related role — ideally in close partnership with senior leaders in a research, policy, innovation, or humanitarian context.
    • Exceptional communication and storytelling skills, with a demonstrated ability to translate complex, technical content into clear, compelling narratives for non-specialist audiences.
    • Strong writing and editing skills across formats: executive briefings, pitch decks, web copy, social media, and media briefs.
    • Excellent organizational and coordination skills, with the ability to manage multiple concurrent workstreams, track deliverables across teams, and keep complex processes on schedule.
    • Experience coordinating earned media efforts, including sufficient understanding of how stories are developed, pitched, and placed to effectively manage specialist resources.
    • Experience managing a brand's digital presence across web and social channels, with comfort using content management systems e.g., WordPress, Drupal, or similar.
    • Demonstrated use of AI tools in professional communications workflows e.g., drafting, research, content production, with openness to continued experimentation and adoption.
    • Excellent interpersonal skills and the ability to work effectively with senior leaders, subject-matter experts, and cross-functional colleagues across cultures and time zones.

    Job Details

    Job Function

    Marketing & Communications

    Minimum Experience

    4 years

    Languages

    English

    Additional Information

    How to Apply: Interested and qualified? Go to International Rescue Committee on theirc.wd1.myworkdayjobs.com to apply.

    Show You Can Translate Complexity Into Compelling Narratives

    This role sits at the center of high-stakes engagement — you'll be turning dense technical work into stories that resonate with donors, board members, and the public. Hiring managers will be looking for proof that you can do this across formats and audiences.

    1. Build a portfolio of writing samples: Gather examples of executive briefings, pitch decks, web copy, and social posts. Show how you adapted tone and framing for different audiences — a donor pitch versus a LinkedIn post. If you don't have direct samples, create mock-ups based on your past work.

    2. Demonstrate your AI fluency: The posting explicitly asks for demonstrated use of AI tools in communications workflows. Be ready to discuss specific tools you've used (e.g., ChatGPT, Claude, Grammarly) and how you've integrated them into drafting, research, or content production. Show you're not just using AI but experimenting and improving workflows.

    3. Prepare for questions on stakeholder management: Expect probes on how you've coordinated inputs from multiple teams and senior leaders. Have a story ready about managing a complex project with tight deadlines and competing priorities. Highlight your organizational systems and how you track action items.

    4. Understand the humanitarian context: The IRC works in challenging environments. Familiarize yourself with their mission and recent initiatives. Be ready to discuss how you'd tailor communications for audiences with no grounding in technical content — this is a core requirement.

    5. Show your digital presence chops: Be prepared to talk about your experience with CMS platforms like WordPress or Drupal, and how you've managed LinkedIn content calendars. If you've led a website reboot or content refresh, highlight that — it's an early priority in this role.

    6. Practice your storytelling: You'll be translating complex research into compelling narratives. Practice explaining a technical concept in simple terms — maybe a project from your past. This will demonstrate your ability to do what the job demands.

    7. Research the Advisory Board: This role manages biannual board meetings. Understand what advisory boards do and how you'd prepare materials that enable productive engagement. Think about logistics, briefing documents, and follow-through on action items.

    8. Align your CV with the requirements: Use the exact language from the posting where you can — 'strategic engagement', 'earned media', 'digital presence'. Quantify your achievements where possible, like 'increased LinkedIn engagement by X%' or 'managed communications for a team of 50'.

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    Tags

    communications
    storytelling
    digital presence
    AI tools
    stakeholder engagement