Community Liaison Officer at Axcess Pharmacy in Nairobi, Kenya

    Axcess Pharmacy logo

    Community Liaison Officer

    Axcess PharmacyNairobi, Kenya

    Posted

    6 days ago

    Apply by

    31 Aug

    Full Time
    On Site
    Mid
    Healthcare, Medical & Pharmaceutical
    Community & Social Services

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    Job Description

    Drive communication, marketing, stakeholder engagement and community outreach for a pharmacy. This role focuses on brand consistency, marketing campaigns, community engagement, health talks, digital initiatives, and performance tracking.

    Key Responsibilities

    • Communication, PR & brand consistency
    • Marketing campaigns & brand growth
    • Community & stakeholder engagement
    • Health talks, outreach & awareness campaigns
    • Digital & social media initiatives
    • Performance tracking, KPIs & reporting

    Required Qualifications

    • Bachelor's degree in Communications, Marketing, PR, Business, Public Health, Biochemistry or related field
    • 3+ years relevant experience
    • Experience with Community Health Promoters/County Focal Health Promoters
    • Digital marketing & social media experience
    • Healthcare, pharmaceutical, medical or FMCG experience is an advantage
    • PR/Digital Marketing certification is an added advantage

    Job Details

    Job Function

    Community & Social Services

    Minimum Experience

    3 years

    Education Level

    Bachelor’s Degree

    Area of Study

    Communications

    Field of Study

    Communications

    Languages

    English

    Additional Information

    How to Apply: Send your CV and cover letter to hr@axcess.ke, including a portfolio of work and LinkedIn profile as an added advantage.

    Show You Can Bridge Pharmacy and Community

    This role sits at the intersection of healthcare and community trust. Hiring managers will look for proof you can run campaigns, engage stakeholders, and measure impact—not just talk about it.

    1. Tailor your CV to the role: Highlight specific campaigns you've run, especially those involving health talks or community outreach. Use numbers to show reach and engagement.

    2. Prepare a portfolio: Bring examples of your digital marketing work, social media content, or PR materials. Show how you've built brand consistency across channels.

    3. Know the healthcare context: Familiarize yourself with community health promoters and county health programs. Mention any experience with healthcare or FMCG sectors.

    4. Demonstrate stakeholder engagement: Be ready to discuss how you've worked with community leaders, health workers, or local government. Show you can build trust.

    5. Show digital savvy: Highlight your social media management, content creation, and analytics skills. Give examples of KPIs you've tracked and improved.

    6. Align with the brand: Research Axcess Pharmacy and its values. In your cover letter, explain how your experience can help grow their brand and community presence.

    7. Prepare for behavioral questions: Expect questions about handling difficult stakeholders, measuring campaign success, and managing multiple projects. Use the STAR method.

    8. Ask smart questions: In the interview, ask about their current community programs, target audiences, and how they measure impact. This shows genuine interest.

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    Tags

    communication
    PR
    marketing
    community engagement
    digital marketing