F& B Supervisors

How to Apply: Send your application letter indicating the title of the position alongside a detailed CV, copies of relevant certificates and testimonials to Human Resource & Admin Manager, PO BOX 45038-00100, Nairobi, Kenya or email careers@safariparkhotel.co.ke by Wednesday, 26th August 2026. Only short-listed candidates will be contacted.

Show You Can Run a High-Stakes Service Floor

This role is about keeping a five-star dining operation flawless under pressure. Hiring managers at Safari Park Hotel will be looking for proof you can command a banquet floor, keep standards sharp, and stay calm when the house is full.

1. Lead with your F&B supervision wins: On your CV, put your most recent supervisory role at the top, with bullet points that show numbers: covers served, team size, revenue targets hit, or banquet events managed. For example, "Supervised a team of 12 in a 200-seat restaurant, maintaining 98% guest satisfaction."

2. Prove you know the five-star drill: Mention specific standards you've enforced: mise en place, plating specs, temperature checks, and health and safety audits. If you've worked in a four or five-star property, say so clearly — that's a hard filter here.

3. Talk about training, not just supervising: This role expects you to train staff. Describe a time you onboarded a new waiter or ran a service refresher. Show you can turn a raw hire into someone who sells the specials and clears plates without being asked.

4. Show your inventory control muscle: Be ready to discuss how you track bar and restaurant supplies. Mention any experience with stock takes, par levels, or ordering systems. A concrete example: "Cut beverage waste by 15% by tightening pour controls."

5. Prepare for shift-work reality: This job runs on weekends, holidays, and events. In the interview, show you're genuinely okay with that. Talk about how you manage energy and keep the team motivated during peak seasons like Christmas or conference weeks.

6. Brush up on health and safety specifics: Expect questions on food hygiene, HACCP, and guest safety. Review Kenya's food safety regulations and be ready to give an example of a time you spotted a hazard and fixed it before it became a problem.

7. Bring your guest recovery stories: Five-star guests complain loudly and remember everything. Have a story ready where you turned an unhappy guest into a repeat customer. Show you can listen, apologize sincerely, and fix the issue fast.

8. Dress and speak like the brand: Safari Park Hotel is a top Nairobi property. Arrive in crisp business attire, speak confidently, and show you understand what "courteous service" means in a luxury setting. Your first impression is a preview of how you'll represent the hotel.