Feed Technical Officer - Animal Feeds at CDL Human Resource in Nakuru, Kenya

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    Feed Technical Officer - Animal Feeds

    CDL Human ResourceNakuru, Kenya

    Posted

    3 days ago

    Apply by

    3 Sept

    Full Time
    On Site
    Mid
    Human Resources & Recruitment
    Agriculture, Food & Natural Resources

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    Job Description

    The Feed Technical Officer will provide practical technical support on animal feed products, livestock feeding and product performance. The role will support customers and farmers while working closely with Sales, Quality, Production and Operations teams to address technical issues and improve customer experience.

    Key Responsibilities

    • Provide technical guidance to customers and farmers on appropriate feed usage and livestock feeding practices.
    • Conduct farm and customer visits together with Sales and other technical teams.
    • Support investigation and resolution of feed-related customer complaints.
    • Collect relevant samples and information and coordinate analysis with Quality, Laboratory and Production teams.
    • Monitor feed/product performance and provide structured feedback to the relevant internal teams.
    • Support product trials, technical demonstrations and customer follow-ups.
    • Train farmers and customers on feed usage, livestock management and good feeding practices.
    • Prepare technical reports covering customer visits, observations, product performance and recommended actions.
    • Work closely with Sales, Quality, Production and Operations teams to resolve technical matters affecting customers.

    Required Qualifications

    • Diploma or Degree in Animal Science, Animal Nutrition, Livestock Production, Agriculture or another relevant technical discipline.
    • Practical knowledge of animal feeds, feed ingredients and livestock production.
    • Relevant experience within the animal feed industry.
    • Exposure to dairy, poultry, swine or other livestock production environments will be an added advantage.
    • Experience providing customer or technical support within the animal feed sector is preferred.
    • Good understanding of animal feeds and livestock production.
    • Strong customer engagement and communication skills.
    • Practical problem-solving capability.
    • Good report-writing and record-keeping skills.
    • Ability to work effectively with cross-functional teams.
    • Willingness to undertake regular field/customer visits.

    Job Details

    Job Function

    Agriculture, Food & Natural Resources

    Education Level

    Diploma

    Area of Study

    Agriculture

    Field of Study

    Animal Science

    Languages

    English

    Additional Information

    How to Apply: Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply.

    Show Field-Ready Feed Knowledge on Your CV

    This role is about practical support to farmers and customers, so your CV should prove you've been in the field, not just in the office. Hiring managers will look for concrete examples of how you've solved feed-related problems and trained farmers.

    1. Highlight hands-on experience: Emphasize any direct work with dairy, poultry, or swine. Describe specific situations where you advised on feed usage or resolved complaints, and quantify results if possible.

    2. Show technical depth: List your knowledge of feed ingredients, formulations, and livestock nutrition. Mention any courses or certifications in animal science or nutrition.

    3. Demonstrate customer skills: Provide examples of how you've engaged with farmers or customers, handled complaints, and built trust. This role requires strong communication and problem-solving.

    4. Prepare for field questions: Be ready to discuss how you would conduct a farm visit, collect samples, and coordinate with quality teams. Think about a time you turned a complaint into a positive outcome.

    5. Emphasize teamwork: You'll work with sales, quality, and production. Show that you can collaborate across functions and communicate technical issues clearly.

    6. Report writing matters: Highlight your ability to write clear, structured reports. Bring a sample or be ready to describe how you document observations and recommendations.

    7. Know the industry: Stay updated on common feed challenges in Kenya, such as aflatoxin or feed quality issues. Showing awareness of local realities will set you apart.

    8. Be ready for travel: This role involves regular field visits. Express your willingness and ability to travel, and give examples of when you've worked in rural settings.

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    Tags

    animal feeds
    livestock production
    technical support
    customer engagement
    report writing