Human Resource Officer(HRO) at CDL Human Resource in Nairobi, Kenya

    CDL Human Resource logo

    Human Resource Officer(HRO)

    CDL Human ResourceNairobi, Kenya

    Posted

    1 week ago

    Apply by

    28 Aug

    Full Time
    On Site
    Mid
    Human Resources & Recruitment
    Human Resources & Recruitment

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    Job Description

    In your role as a HRO based in Nairobi, your main duty is to supervise all HR and administrative tasks encompassing recruitment, contracting, onboarding, performance management, attendance, disciplinary matters, and offboarding for personnel at our client site. Furthermore, you will play a pivotal role in fostering and maintaining robust work place relationships.

    Key Responsibilities

    • Leave Management: Efficiently manage leave requests for direct staff members.
    • Employee Onboarding: Facilitate a seamless onboarding process for new hires, ensuring timely issuance of contracts.
    • Employee Relations: Act as a key point of contact for addressing employee concerns or grievances, fostering a positive work environment.
    • Performance Management: Support the performance evaluation process for direct staff members.
    • HR Data Management: Maintain accurate HR records and data, including employee files, attendance records, and training documentation.
    • Payroll Processing: Ensure accurate processing of payroll for all employees, including verification of timesheets, salary adjustments, and deductions.
    • Compliance and Legal Requirements: Stay abreast of changes in labor laws and ensure compliance with employment regulations and internal policies.
    • Client Retention and Growth: Drive retention and growth of the existing customer base through exceptional service delivery and maintaining strong client relationships.

    Required Qualifications

    • Minimum of 3 years of relevant experience as a HR practitioner or in an operations role in a dynamic business environment.
    • Bachelor's degree in Human Resource Management or business-related field from a reputable institution.
    • Strong organizational and time management skills.
    • Proficiency in Google Suite, Microsoft Office, and HRMIS systems.
    • Excellent communication and interpersonal skills.
    • Ability to troubleshoot and resolve operational challenges efficiently.
    • Understanding of Kenya's Employment Laws.
    • Proven ability to take ownership, deliver results, foster team success, and drive change.
    • Excellent interpersonal and communication skills.
    • Strong people management and attention to detail capabilities.
    • Ability to work effectively with a diverse group of individuals

    Job Details

    Job Function

    Human Resources & Recruitment

    Minimum Experience

    3 years

    Education Level

    Bachelor’s Degree

    Area of Study

    Business

    Field of Study

    Human Resource Management

    Languages

    English

    Additional Information

    How to Apply: Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply.

    Show HR Operations Mastery in Your Application

    This role sits at the heart of a client site's people operations, so hiring managers will be looking for proof you can juggle payroll, compliance, and employee relations without dropping a ball. Your CV and interview answers need to demonstrate that you've done this before, not just studied it.

    1. Quantify your HR wins: When describing your experience, use numbers to show impact. For example, instead of saying "managed payroll," say "processed payroll for 150+ employees monthly with 100% accuracy." This gives concrete evidence of your capability.

    2. Prepare a compliance story: Kenyan labor law is a key requirement. Think of a time you ensured compliance or handled a disciplinary issue. Be ready to explain how you stayed updated and applied the law correctly.

    3. Highlight your HRMIS skills: The posting asks for HRMIS proficiency. If you've used specific systems like Sage, QuickBooks, or Zoho People, mention them by name. If you're a quick learner, say so and give an example of learning a new system fast.

    4. Show your people skills: Employee relations is a big part of the job. Prepare a story about resolving a grievance or improving workplace morale. Focus on your communication and empathy.

    5. Demonstrate ownership: The role requires taking ownership and delivering results. Share an example where you went beyond your job description to solve a problem or improve a process.

    6. Know the client service angle: This is a client-site role, so you're also serving the client. Be ready to talk about how you've built strong relationships with internal or external stakeholders.

    7. Brush up on payroll basics: Payroll processing is a core duty. Review statutory deductions (PAYE, NSSF, NHIF) and be ready to discuss how you ensure accuracy.

    8. Prepare thoughtful questions: At the interview, ask about the team size, the client's industry, and the biggest HR challenges they face. This shows you're already thinking about how to contribute.

    CareerSasa Safety Alert: Never pay employers or agencies for interviews, training, or job placement. Does a job request payment? Report it immediately using the "Flag" button. While CareerSasa vets job postings thoroughly, always verify opportunities independently.
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    Tags

    HR
    recruitment
    onboarding
    performance management
    payroll