Information Communication Technology Assistant III

How to Apply: Send your application with copies of your National ID, academic and professional certificates, and detailed CV to the Secretary, County Assembly Service Board, County Assembly of Taita Taveta, P.O. Box 1142-80304, Wundanyi, or hand deliver to the Clerk's office, County Assembly precincts, Wundanyi, to be received on or before Thursday, 10th September, 2026 at 5.00p.m. For more details, visit the Assembly's official website: www.taitatavetaassembly.go.ke.

Show Your Hands-On ICT Support Skills

This role is about keeping the Assembly's systems running smoothly. Hiring managers will look for practical experience in troubleshooting, installing software, and supporting users, not just academic knowledge.

1. Highlight practical experience: On your CV, list any internships, attachments, or volunteer work where you installed software, configured hardware, or provided user support. Use concrete examples like setting up a small office network or troubleshooting common PC issues.

2. Prepare for technical questions: Expect questions on basic networking, operating systems (Windows, Linux), and common office software. Be ready to explain how you would handle a user reporting a slow computer or a printer problem.

3. Show you can train users: The role involves training users. Mention any experience you have explaining technical things to non-technical people, whether in a formal setting or just helping colleagues.

4. Know the public sector context: Understand that working in a county assembly means supporting staff in a government environment. Be aware of the importance of data protection and confidentiality.

5. Certifications matter: While a diploma is required, any additional certifications like CompTIA A+, CCNA, or Microsoft certifications will make you stand out. List them clearly.

6. Be ready for a practical test: Some interviews for ICT roles include a practical test. Practice assembling a PC, installing an OS, or setting up a small network at home.

7. Emphasize your problem-solving mindset: Give examples of how you've diagnosed and fixed issues logically. For instance, describe a time you resolved a recurring software bug or hardware failure.

8. Understand the county's needs: Research the County Assembly of Taita Taveta and its ICT infrastructure. Mention in your cover letter how your skills can support their specific goals, like improving service delivery through technology.