Inpatient Team Leader

Provide clinical and operational leadership across Inpatient Services, ensuring safe, high-quality and efficient patient care, effective patient flow, optimal utilization of medical and procedural resources, strong multidisciplinary and specialist coordination, achievement of operational and quality performance indicators, and continuous improvement in clinical outcomes and patient experience. The Inpatient Team Leader will provide direct leadership to the inpatient medical officers' team.

• Provide day-to-day clinical and operational oversight of inpatient wards, Theatre and Cath Lab, ensuring timely assessment, treatment, consultant review, procedures, transfer and discharge.
• Coordinate multidisciplinary management of complex patients and monitor key flow indicators admission/discharge TAT, ALOS, delayed discharges, transfers, unplanned ICU/HDU transfers.
• Work with Nursing to resolve bottlenecks, address prolonged stays, and escalate significant capacity or operational risks to the Clinical operations Manager.
• Monitor Theatre and Cath Lab activity, utilization and efficiency against agreed targets, including volumes, cancellations, start-time delays, turnaround times and procedural complications.
• Review causes of cancellations and under utilization, ensure patients are appropriately prepared and cleared for procedures, and coordinate corrective actions.
• Facilitate coordination between specialists, Medical Officers, Nursing and support services, and escalate recurrent operational barriers.
• Monitor key clinical quality, patient-safety and operational metrics across wards, Theatre and Cath Lab, including mortality, complications, infections, adverse events, procedural safety, cancellations, utilization, and time-critical pathways.
• Ensure significant incidents and near misses are reported and escalated on time, with appropriate RCA, CAPA and closure of agreed actions.
• Review quality indicator reports, lead or support QIPs, and participate in relevant Clinical Governance Committees to ensure actions are closed within agreed timelines.
• Ensure cases are identified and presented for M&M review, and support coordination of these reviews.
• Monitor mortality/morbidity trends, ensure recommendations are converted into owned, time-bound actions, and track closure of overdue items.
• Ensure unexpected deaths are promptly escalated for review and investigation, and that death reports and documentation are completed accurately and on time.
• Ensure compliance with clinical protocols, Standard Treatment Guidelines, pathways and hospital policies, and help develop/review these with the Medical Services Manager, Outpatient Team Leader and specialists.
• Ensure completeness and timeliness of clinical documentation admission assessments, progress notes, consultant reviews, treatment plans, procedure notes, discharge summaries.
• Ensure appropriate escalation of deteriorating/complex patients, and adherence to infection-control and medication-management standards.
• Lead, supervise and performance-manage resident and locum Medical Officers; ensure appropriate staffing/roster coverage and manage overtime and locum spend.
• Monitor MO clinical performance, productivity, responsiveness, documentation and compliance; identify training gaps and coordinate development.
• Drive staff engagement and retention through regular meetings, timely handling of concerns, fair recognition and disciplinary processes, and a culture of accountability and teamwork.

• Bachelor's degree in medical science.
• A valid Kenya Medical Practitioners' and Dentists Board License KMPDB will be required.
• Updated BLS, ACLS/ATLS certificate.
• Experience in clinical leadership.
• Proven 3 years' experience post internship.
• Postgraduate qualification in healthcare management, leadership or related field.
• Additional training in quality improvement, patient safety or clinical governance.
• Demonstrated experience in clinical leadership and multidisciplinary healthcare delivery.
• Demonstrated experience in clinical leadership.
• Clinical leadership and judgement; patient safety and quality improvement.
• Performance and results management; operational problem-solving; data analysis.
• People leadership and performance management.
• Strong interpersonal, communication and multidisciplinary collaboration skills.
• Customer/patient focus, accountability and ethical professionalism.
• Attention to detail and ability to identify, escalate and act on risk.
• Teamwork and result oriented.
• Customer focus, empathetic and emotional intelligence.