KE-Monitoring and Evaluation Officer (National) at Church World Service in Nairobi, Kenya

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    KE-Monitoring and Evaluation Officer (National)

    Church World ServiceNairobi, Kenya

    Posted

    5 days ago

    Apply by

    1 Sept

    Full Time
    On Site
    Mid
    Charity, NGO & Non-Profit
    Research, Teaching & Training

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    Job Description

    The Project Officer, Monitoring and Evaluation will support the implementation of monitoring, evaluation, accountability, and learning activities for CWS Africa humanitarian and development programs. Reporting to the Monitoring and Evaluation Specialist, the position will assist with data collection, data quality checks, routine monitoring, field follow-up, partner coordination, documentation, reporting, and use of project evidence for learning and program improvement.

    Key Responsibilities

    • Support implementation of project monitoring plans, indicator tracking tools, data collection schedules, and reporting timelines.
    • Collect, compile, and verify routine project data from CWS teams, partners, field activities, and approved data collection tools.
    • Conduct field monitoring visits and document project progress, challenges, beneficiary feedback, and emerging issues.
    • Support baseline studies, assessments, evaluations, post-distribution monitoring, satisfaction surveys, and learning exercises as assigned.
    • Ensure completed data collection tools are accurate, complete, timely, and submitted according to agreed procedures.
    • Enter, clean, organize, and maintain project data in approved databases, trackers, dashboards, and electronic data collection systems.
    • Conduct first-level data quality checks to identify missing, inconsistent, duplicate, or inaccurate information and follow up for correction.
    • Support the Monitoring and Evaluation Specialist in routine data quality reviews, analysis, visualization, and preparation of monitoring summaries.
    • Maintain confidentiality and responsible handling of participant, partner, and program data in line with CWS standards.
    • Assist program teams to understand basic data trends and use monitoring information for day-to-day project follow-up.
    • Prepare draft activity reports, field monitoring notes, data summaries, meeting notes, and documentation for review by the Monitoring and Evaluation Specialist.
    • Support collection and documentation of lessons learned promising practices, success stories, case examples, and beneficiary feedback.
    • Maintain organized project documentation, including data collection tools, attendance lists, monitoring reports, photos where approved, and partner submissions.
    • Assist with consolidation of information for donor reports, internal updates, learning meetings, and program review sessions.
    • Follow up with partners and project teams on timely submission of monitoring data, reports, supporting documents, and feedback.
    • Provide basic orientation and support to staff, partners, and enumerators on approved data collection tools and reporting templates.
    • Coordinate logistics for monitoring visits, data collection activities, reflection sessions, trainings, and learning meetings as assigned.
    • Support compliance with CWS program standards, donor requirements, ethical data collection principles, safeguarding expectations, and data protection practices.
    • Assist in documenting and following up beneficiary feedback, complaints, and accountability information through approved channels.
    • Identify data, reporting, safeguarding, or compliance concerns and escalate them promptly to the Monitoring and Evaluation Specialist.
    • Support accurate reporting of suspected fraud, malfeasance, data breaches, or significant compliance risks through appropriate channels.
    • Perform other duties as assigned by the Monitoring and Evaluation Supervisor.

    Required Qualifications

    • Minimum of four years of relevant professional experience in monitoring and evaluation, data collection, project implementation, research, accountability, learning, or program support roles.
    • Experience supporting humanitarian, development, refugee assistance, protection, community development, governance, education, or related programs is required.
    • Experience using data collection tools, monitoring templates, indicator trackers, databases, or reporting systems.
    • Experience conducting field monitoring, beneficiary verification, assessments, surveys, or partner follow-up is preferred.
    • Experience supporting donor-funded projects is an advantage.
    • Good understanding of monitoring, evaluation, accountability, and learning concepts, including indicators, data collection, data quality, and reporting.
    • Strong attention to detail and ability to collect, review, and organize accurate project data.
    • Ability to use Microsoft Excel, Word, PowerPoint, Outlook, and Teams; experience with KoboToolbox, ODK, CommCare, Power BI, or other data tools is an advantage.
    • Good writing, documentation, communication, and presentation skills.
    • Ability to work respectfully with communities, partners, consultants, and staff in a multicultural environment.
    • Fluency in written and spoken English is required; spoken Swahili and French are an advantage.
    • Bachelor's degree in Monitoring and Evaluation, Statistics, Social Sciences, Development Studies, International Development, Economics, or a related field is required.
    • Training and certification in monitoring and evaluation, data collection, data analysis, research methods, project management, or humanitarian/development programming is an advantage.

    Job Details

    Job Function

    Research, Teaching & Training

    Minimum Experience

    4 years

    Education Level

    Bachelor’s Degree

    Area of Study

    Social Sciences

    Field of Study

    Monitoring and Evaluation

    Languages

    English

    Additional Information

    How to Apply: Send your application to the provided email or visit the application link on this page.

    Show Data Discipline and Field Readiness

    M&E roles demand precision and a knack for turning raw data into decisions. Hiring managers for this post will probe how you handle messy field data, keep indicators honest, and communicate findings to non-technical teams.

    1. Prove your tool fluency: Highlight hands-on experience with Excel, KoboToolbox, ODK, or Power BI on your CV. Mention a specific project where you cleaned or visualized data that influenced a program decision.

    2. Show field experience: Describe a time you conducted field monitoring or beneficiary verification. Emphasize how you ensured data accuracy while navigating challenging environments.

    3. Understand M&E frameworks: Be ready to explain indicators, data quality checks, and reporting cycles. Review common frameworks like logical frameworks or theories of change.

    4. Prepare for scenario questions: Expect questions like 'How would you handle missing data?' or 'How do you ensure data integrity?' Practice structured, concise answers.

    5. Highlight donor experience: If you've worked on donor-funded projects, detail your role in reporting or compliance. Mention any familiarity with donor requirements.

    6. Show communication skills: M&E officers must explain data to non-experts. Prepare an example of a report or presentation you delivered to stakeholders.

    7. Demonstrate cultural sensitivity: Working with communities and partners requires respect. Share an experience working in multicultural settings.

    8. Ask smart questions: In interviews, ask about the organization's current M&E systems, challenges, and how the role contributes to learning. This shows genuine interest.

    CareerSasa Safety Alert: Never pay employers or agencies for interviews, training, or job placement. Does a job request payment? Report it immediately using the "Flag" button. While CareerSasa vets job postings thoroughly, always verify opportunities independently.
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    Tags

    monitoring and evaluation
    data collection
    data quality
    field monitoring
    reporting