Lab Technician at ADM in Nairobi, Kenya

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    Lab Technician

    ADMNairobi, Kenya

    Posted

    5 days ago

    Apply by

    1 Sept

    Full Time
    On Site
    Entry
    Agriculture, Fishing & Forestry
    Trades & Services

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    Job Description

    This role involves managing the daily operations of a laboratory hub, providing analytical support to customers and ADM factories, and ensuring efficient workflow. The technician will also support business development with analytical solutions, rigorously apply safety and quality procedures, and monitor critical control points.

    Key Responsibilities

    • To have an efficient laboratory workflow.
    • Provide the necessary analytical support to customers & to ADM factories
    • Supporting business development with analytical solution
    • Ensure day to day management of the laboratory hub
    • Rigorously apply safety & quality procedures with approved documents methods, control, verification,...
    • Ensure Sensitive species sample is received and analyzed in time.
    • Critical Control Point monitoring
    • Incoming raw material testing, approval and identification of approved ingredients
    • Supporting QC department reporting on the status of the Quality Assurance for Raw Material RM and Final Product FP Quality Plan
    • Ensure invoices are approved for consumables and equipment
    • Analyse and approve the results
    • Ensure the maintenance, the follow up and the update of calibrations control card monitoring, bias calculation of laboratory NIR equipment
    • Ensure the proper execution of the services NIR by the Customer Calibration installation, helping configuration software for ex.
    • Supporting customers in terms of technical assistance wet-chemistry control card, calibration bias calculation for ex. and helping in best NIR analysis practices
    • Carry out interventions remotely while respecting customer objectives respect for demand and service level
    • Monitor and report NIR activity indicators to ensure that services are monitored at customers' sites
    • Ensure customer training on the use of tests and reader
    • Provide on-site technical support to customers

    Required Qualifications

    • BSc Agriculture, Chemistry, Microbiology, Food Science, Food Technology
    • Relevant experience: 1 year
    • Knowledge of laboratory practices
    • Knowledge of quality management system
    • Knowledge of NIR technology
    • Knowledge of MS Office
    • Good organizing and administrative skills
    • Computer skill
    • Good written and verbal communication skills
    • Time management skills
    • Ability to work under pressure
    • Problem solving skills
    • Initiative
    • Attention to details
    • Strong work ethics
    • Dedication

    Job Details

    Job Function

    Trades & Services

    Minimum Experience

    1 years

    Education Level

    Bachelor’s Degree

    Area of Study

    Science

    Field of Study

    Agriculture, Chemistry, Microbiology, Food Science, Food Technology

    Languages

    English

    Additional Information

    How to Apply: Interested and qualified candidates should apply through the ADM careers portal at sjobs.brassring.com.

    Master the NIR Technology Interview

    This role is centered on NIR technology and customer support, so expect the interview to probe your hands-on experience with NIR equipment and your ability to troubleshoot. Hiring managers will want to see that you can handle both the technical and customer-facing sides of the job.

    1. Showcase your NIR experience: Be ready to discuss specific instances where you used NIR technology, including calibration, bias calculation, and maintenance. If you have limited experience, talk about your coursework or any lab projects where you used similar spectroscopy techniques.

    2. Demonstrate your quality management knowledge: Since the role involves quality procedures and monitoring, be prepared to explain your understanding of quality management systems, such as ISO standards, and how you've applied them in a lab setting.

    3. Highlight your customer support skills: The job requires training customers and providing technical assistance. Prepare examples of how you've explained complex technical concepts to non-experts or resolved customer issues.

    4. Prepare for problem-solving questions: You'll be asked about how you handle unexpected lab issues, such as equipment malfunctions or sample delays. Use the STAR method to structure your answers, focusing on your analytical approach.

    5. Emphasize your organizational skills: The role involves managing the lab hub, so highlight your ability to prioritize tasks, manage time, and keep detailed records. Mention any experience with inventory or consumables management.

    6. Show your commitment to safety: Safety is a priority in this role. Talk about your experience with safety protocols, PPE usage, and how you ensure a safe working environment.

    7. Be ready to discuss your education: With a BSc in a relevant field, be prepared to explain how your coursework has prepared you for this role. Connect your academic knowledge to the practical duties of the job.

    8. Ask insightful questions: Show your interest by asking about the lab's current NIR equipment, the team structure, or the challenges they face in quality control. This demonstrates your proactive thinking and genuine interest in the role.

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    Tags

    laboratory
    NIR
    quality management
    MS Office
    customer support