Manager - Senior Officer - Operations Risk at Commercial International Bank CIB Kenya in Nairobi, Kenya

    Commercial International Bank CIB Kenya logo

    Manager - Senior Officer - Operations Risk

    Posted

    6 days ago

    Apply by

    28 Aug

    Full Time
    On Site
    Mid
    Banking, Insurance & Financial Services
    IT & Software

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    Job Description

    The role will be responsible for supporting the implementation and enhancement of the Third Party, Operational, Model, Reputation and Environmental / Social / Governance Risk Frameworks within the bank including appropriate processes, procedures, and tools, designed to maintain the risk profile and to embed risk management within the Bank.

    Key Responsibilities

    • Embed the Operational Risk Management Framework and associated policies and procedures within all units of the bank.
    • Planning, scheduling, and conducting Risk and Control Self-Assessment (RCSA) and control testing for business and support functions, products, and projects.
    • Maintain risk registers for risk entities, ensuring that ownership, action plans are clear, and the progress of action plans is being made in accordance with the remediation plan.
    • Review Key Risk Indicators (KRIs) in liaison with the risk entities and escalate any KRI breaches.
    • Review new products and processes in line with the new product procedures and as necessary conduct Post Implementation Reviews (PIRs).
    • Conduct ORM bankwide risk assessments.
    • Periodic training program on various risks that the bank faces to embed knowledge of policies and procedures and a robust risk culture across the business.
    • Local and International Regulatory Reporting including but not limited to the Central Banks of Kenya and Egypt.
    • Manage the Business Continuity Management program working closely with the various departments and risk teams.
    • Ensure annual Business Impact Analysis and Risk Assessments are carried out for all departments and documented BCPs are in place and updated in line with the bank's BCM Policy, Prudential Guidelines and International best practice.
    • Schedule, coordinate and execute Business Continuity and Disaster Recovery annual tests for critical business processes and systems and document test results including lessons learnt and maintain a central repository for all tests.
    • Coordinate follow up on actions arising from lessons learnt to their logical conclusion.
    • Periodically update the bank's business continuity / crisis management plan, facilitate simulation exercises as stipulated in the BCM policy and support committee accordingly during disruption events.
    • Periodic Training of staff on BCP processes and standards.
    • Conduct BCM risk assessment for key bank projects as well as oversee any BCM projects.
    • Ensure Business Continuity Policy and Procedures are updated regularly to align to emerging Risks and/or changes in the operating environment, the bank's Strategy, and best practices.
    • Any other official duty that relates to Business Continuity Management may be allocated by management from time to time.

    Required Qualifications

    • Holds a bachelor's degree in Business, Accounts, Finance, Computer Science, Information Systems or a related field.
    • Master's degree is an added advantage.
    • Risk certification ORM, ISO 22301, CISA is an added advantage.
    • At least two (2) years of relevant experience in Operational Risk / Enterprise Risk Management and Business Continuity Management.
    • Experience in Audit / Compliance / Disaster Recovery and Operational Resilience is a plus.

    Job Details

    Job Function

    IT & Software

    Minimum Experience

    2 years

    Education Level

    Bachelor’s Degree

    Area of Study

    Business

    Field of Study

    Business

    Languages

    English

    Additional Information

    How to Apply: Send your application to recruitment@cibke.com with the subject being the title of the job.

    Show You Can Run a Risk Framework, Not Just Talk About It

    This role sits at the intersection of operational risk and business continuity in a bank. Hiring managers will probe how you've embedded frameworks, run RCSAs, and kept BCPs alive under pressure. Bring evidence, not theory.

    1. Prove your RCSA and control testing experience: Be ready to walk through a full RCSA cycle you've led or supported. Mention how you identified risks, designed controls, and tracked action plans to closure. If you have examples of KRI breaches you escalated, share them.

    2. Show your BCM muscle: Describe a time you coordinated a business impact analysis or a disaster recovery test. Highlight how you documented lessons learnt and followed up on actions. If you've used BCM software, name it.

    3. Certifications matter: If you hold ORM, ISO 22301, or CISA, put them prominently on your CV. If not, show you're pursuing them or have equivalent training. This signals commitment to the field.

    4. Know the regulatory landscape: Familiarize yourself with Central Bank of Kenya and Egypt reporting requirements. Mention any experience with regulatory submissions or exams. This shows you understand the stakes.

    5. Prepare for scenario questions: Expect questions like 'What would you do if a critical system goes down?' or 'How do you convince a department head to prioritize BCM?' Practice structured answers that show judgment and communication.

    6. Highlight cross-functional collaboration: This role works with many departments. Give examples of how you've influenced stakeholders without direct authority. Show you can build relationships and get buy-in.

    7. Tailor your CV to the job: Use keywords from the posting: Operational Risk, RCSA, KRI, BCM, Disaster Recovery, ISO 22301. Quantify your achievements where possible, like 'reduced risk incidents by X%' or 'trained 200 staff on BCP.'

    8. Ask smart questions: In the interview, ask about the bank's current risk culture, recent BCM tests, or how the team integrates with other risk functions. This shows genuine interest and strategic thinking.

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    Tags

    Operational Risk
    Business Continuity
    RCSA
    KRI
    ISO 22301