Medical Officer - Critical Care

Provision of quality patient care and quality services within the Critical Care unit, in line with Avenue Healthcare's defined policies, protocols, procedures, and standards.

• Provide appropriate assessment, stabilisation, diagnosis, and management of critically ill patients, ensuring accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients in the Critical Care unit in line with hospital policies and clinical protocols.
• Ensure appropriate and early consultation and referral of patients to specialists as required.
• Provide daily updates on patients' progress to the patient and next of kin, and facilitate patient admissions, necessary consents, and discharges.
• Undertake clinical procedures per training, and conduct timely ward rounds and patient reviews.
• Champion evidence based practice and continuous skill improvement by conducting and facilitating CMEs and supporting research.
• Actively participate in clinical quality initiatives including morbidity and mortality meetings, incident reporting, root cause analysis RCAs, and Quality Improvement Plans QIPs.
• Review medical reports and provide patient updates to insurance companies, and participate in daily, weekly and monthly staff meetings as required.
• Rotate in various departments as and when required, and maintain a positive work attitude that fosters teamwork.
• Maintain patient privacy and confidentiality at all times, and ensure patient satisfaction through quality of care, communication, and feedback, using the standardised patient satisfaction measurement tool and demonstrating follow-up and improvement.
• Support the facility's financial viability and growth by helping increase the quality and diversity of services offered and supporting marketing activities that grow client numbers.
• Ensure financial objectives are met by managing costs within budget, ensuring timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorisations, and ensuring proper documentation and timely delivery of invoices.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activity, and implementing audit recommendations.
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems as outlined in the HRMIS.
• Any other duty as assigned by your immediate supervisor, in line with the job description.

• A medical degree MBChB from a recognized institution
• A valid Kenya Medical Practitioners' and Dentists' Council KMPDC licence
• An updated BLS and ACLS/ATLS certificate
• Postgraduate training in Critical Care is desirable
• Not less than 2 year post-internship experience.
• At least 1 year of inpatient practice experience is desirable
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills
• Reliable, ethical, and emotionally intelligent, with strong attention to detail