Nursing Services Manager

To manage the provision of nursing and auxiliary services in the Hospital according to Avenue's defined quality standards, protocols and policies.

• Efficient staffing - Liaise with the Hospital Manager/HR to ensure optimal staff levels including reallocation of staff depending on staffing needs, as well as efficient use of overtimes and locums.
• Identify training gaps and liaise with the HR on the scheduled trainings.
• Regular staff engagement and monthly staff meetings with documented evidence of attendance eg. minutes.
• Reward, recognition and discipline - Ensure that deserving staff are recognized/rewarded and disciplinary action with proper cause is undertaken without undue delay and per defined policies.
• Ensure staff are well groomed; have their respective uniform, name tags etc.
• Supervision of nursing in-charges.
• Participates in the recruitment, interviewing, orientation & training of staff.
• Policies, SOPs, and other treatment guidelines: Develop effective mechanisms for the formulation, review, implementation and monitoring of nursing policies, SOPs and standard guidelines, including those applicable to multidisciplinary departments.
• Collaborate with HR to ensure that there is an updated locum pool.
• Ensure proper inventory of the available equipment on a daily basis and ensure that they are in good working condition. Report any malfunction to Bio-Medical Technician/NSM.
• Liaise with the relevant departments to ensure proper maintenance of inventory of all available equipment and other supplies both medical & non-medical.
• Offering quality care to patients and ensuring good relationship with stakeholders.
• Be accountable for effective budget management of all directly responsible services, as delegated by the general manager.
• Take ownership of the preparation and monitoring of the annual budget for the division and take corrective action where there are significant variances.
• Ensure financial objectives are met by managing nursing costs within budget through appropriate staffing, managing accidents/incidences and consumable management.
• Support marketing events within the facilities.
• Prevent, detect and report any fraud or criminal activity.
• Fully implement internal audit recommendations and attain satisfactory ratings in subsequent audits.
• Ensures that the wards are fully and efficiently utilized depending on patient load and flows especially when there are medical emergencies, mass accidents.
• Nursing strategy: Formulation and implementation of nursing strategies.
• Quality of care.
• Compliance with the established clinical standards.
• Accurate and timely reporting.
• Client satisfaction.

• Maintain nursing education credit hours for the hospital in line with the requirements of the Nursing Council of Kenya.
• Regularly assess the performance of nursing staff to determine skills / training requirements schedule and organize training programs CNE's for the Qualified Nurses.
• Ensures that any service issues raised by relatives and / or patients are promptly addressed and reported to the Medical Services Manager /Hospital Manager.
• Ensures that the qualified nurses accurately perform all the procedures / tasks as assigned to them including admission, discharge, drug administration, clinical observations, infection control, EMT duties and others.
• Ensures that rotas & leave schedules are followed liaising with the Human Resources team and Ward in Charges to ensure that staffing levels are adequate to meet the needs of our patients.
• Regularly assess the performance of nursing staff to determine skills / training requirements schedule and organize training programs CNE's for the Qualified Nurses.
• Liaise with Ward in Charges to organize for regular assessment and training of patient attendant.
• Support marketing events within the facilities.
• Ensure that all the nurses have valid nursing practice licenses.
• Liaise with HR to Ensure that all nurses and PAs have their respective job descriptions and that they have signed off.
• Ensure all sentinel incidents/events are recorded and reported within 24 hours using the provided tools.
• Collaborate with Infection Control Coordinator to maintain and enforce infection control standards per the hospital manual and observe the infection control bundles SSI, VAP, CAUTI and CLABSI where applicable.
• Engaging the multi-disciplinary team actively during ward rounds and receives handover reports from the outgoing night covering nurse.
• Liaise with the ward in-charges to ensure proper and detailed documentation of patient notes and review; consulting with fellow clinicians, consultants when need be.
• Ensure patients safety following the 6 Inte