How to Apply: Apply online through the official PSC recruitment portal at https://www.publicservice.go.ke/. Ensure your application is submitted before the closing date of 27th August 2026. PSC does not charge any application fee.
Show Your Counselling Depth in the Interview
This role is for serving officers, so the panel will probe your hands-on experience and your ability to handle sensitive cases with discretion. Be ready to discuss real scenarios and your approach to ethical dilemmas.
1. Highlight Your Casework: Bring specific examples of counselling cases you've managed, focusing on the strategies you used and the outcomes. Quantify your impact where possible, such as number of clients or improvement in well-being scores.
2. Know the PSC Context: Understand the public service environment and the unique mental health challenges employees face. Familiarize yourself with government policies on employee wellness.
3. Emphasize Confidentiality: Demonstrate your commitment to ethical standards and confidentiality. Discuss how you maintain trust and handle sensitive information.
4. Show Continuous Learning: Mention any recent training or certifications in counselling, trauma-informed care, or related areas. This shows you stay current.
5. Prepare for Behavioral Questions: Expect questions about handling difficult clients, crisis intervention, and working under pressure. Use the STAR method to structure your answers.
6. Understand Group Dynamics: Be ready to talk about facilitating group therapy or workshops. Share examples of group sessions you've led and how you managed group dynamics.
7. Align with Public Service Values: Emphasize your dedication to serving the public and upholding integrity. Show how your counselling work contributes to a productive workforce.
8. Ask Insightful Questions: Prepare thoughtful questions about the department's wellness programs, caseload expectations, and opportunities for professional growth. This shows genuine interest.