Residential Security Equipment Technician (RSET) - All Interested Applicants at U.S. Embassy to Kenya in Nairobi, Kenya

    U.S. Embassy to Kenya logo

    Residential Security Equipment Technician (RSET) - All Interested Applicants

    U.S. Embassy to KenyaNairobi, Kenya

    Posted

    4 days ago

    Apply by

    2 Sept

    Full Time
    On Site
    Mid
    Government & Public Administration
    Trades & Services

    Build your CV in minutes! Tailored for the Kenyan job market.

    Build My CV

    Job Description

    The Residential Security Equipment Technician (RSET) ensures residential security hardware, alarm systems, and other security equipment are properly installed and functioning for all USG-owned/leased residential properties in Nairobi. The incumbent inspects door contacts, passive infra-red sensors, glass break sensors, panic buttons, and intercom systems to determine functionality prior to occupancy. They also perform final quality inspections before occupancy of safe-haven door and grillwork installations performed by contractors.

    Key Responsibilities

    • Repairs, installs, and services security alarm systems for all U.S. mission residences in Kenya.
    • Assists the ARSO and RSC with residential security issues such as malfunctioning security systems, grills, locks, and conducting residential security surveys.
    • Assists in the make-ready process and the return of the property back to the landlord including the installation/removal of residential alarm systems, video cameras, and alarm monitoring equipment.
    • May be responsible for installation and maintenance of alarm transmitters and equipment for a Central Alarm Monitoring System (CAMS).
    • Oversees CAMS operators and maintains data in CAMS software.
    • Assists in assessing residences meet updated residential security standards.
    • Assists with residential security funds and prepares purchase orders for security equipment/hardware.
    • Coordinates with alarm, safe-haven door, and grillwork contractors for installations.
    • Conducts quality inspections to verify equipment meets RSO residential security standards.
    • Inspects and troubleshoots residential security upgrades, including safe-haven doors, security lighting, and alarm systems.
    • Reviews residential security invoices from contractors.
    • Makes appointments with occupants to identify and repair security equipment problems and provide alarm briefings.
    • Provides 24-hour assistance for technical failures of security equipment.
    • Assists in immediate repair to residences victimized by burglary or attempted break-ins.
    • Monitors latest trends in burglary and home invasion.
    • Performs other duties as assigned.

    Required Qualifications

    • Completion of high school is required.
    • Two years' experience in the installation, repair and maintenance of all electronic security products and knowledge of physical security construction e.g. grillwork, masonry, and safe-haven doors is required.
    • All selected candidates must be able to obtain and hold a Security certificate; or Public trust security clearance.
    • You must complete the application form and provide the required documents.
    • Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.

    Job Details

    Job Function

    Trades & Services

    Minimum Experience

    2 years

    Languages

    English

    Additional Information

    How to Apply: Interested and qualified? Go to U.S. Embassy to Kenya on erajobs.state.gov to apply.

    Show Your Hands-On Security Systems Expertise

    This role is about protecting U.S. residences with reliable alarm systems and physical security. Hiring managers will look for practical experience with electronic security products and a solid understanding of construction basics like grillwork and safe-haven doors.

    1. Detail your hands-on experience: On your CV, list specific security equipment you've installed or repaired, such as alarm panels, sensors, and CCTV. Mention any work with safe-haven doors or grillwork. Quantify your experience, e.g., 'Installed over 50 residential alarm systems.'

    2. Highlight your troubleshooting skills: Be ready to describe how you diagnose and fix alarm malfunctions. Give an example of a complex repair you handled, explaining the steps you took and the outcome.

    3. Show you understand security standards: Familiarize yourself with common security standards and be prepared to discuss how you ensure installations meet them. Mention any experience with quality inspections.

    4. Emphasize your ability to work independently: This role involves working alone at various residences. Provide examples of times you managed your schedule and completed tasks without direct supervision.

    5. Prepare for a practical test: The hiring process may include a skills test. Review alarm system wiring, sensor placement, and basic electrical safety. Practice reading schematics.

    6. Communicate your customer service approach: You'll interact with residents and contractors. Share an example of explaining technical issues to a non-technical person clearly and patiently.

    7. Be ready for emergency response: The job requires 24/7 availability for emergencies. Discuss your willingness to be on call and how you handle high-pressure situations.

    8. Know the local context: Since this is in Nairobi, be aware of common security challenges in the area and how they might affect residential security. This shows you're proactive and informed.

    CareerSasa Safety Alert: Never pay employers or agencies for interviews, training, or job placement. Does a job request payment? Report it immediately using the "Flag" button. While CareerSasa vets job postings thoroughly, always verify opportunities independently.
    Share this job:

    Boost Your Application Success

    1. 1

      Expert CV help that gets you noticed. Build Your CV

    2. 2

      A personalized cover letter for this role. Write Cover Letter

    3. 3

      Attract recruiters with a stronger profile. Boost LinkedIn

    Tags

    security systems
    alarm systems
    installation
    maintenance
    residential security