Road Rescue Officer at Nine One One Group in Nairobi, Kenya

    Nine One One Group logo

    Road Rescue Officer

    Nine One One GroupNairobi, Kenya

    Posted

    6 days ago

    Apply by

    31 Aug

    Full Time
    On Site
    Mid
    Security & Defence
    Engineering & Technology

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    Job Description

    This role goes beyond driving. You'll be part of the team providing roadside assistance and responding to vehicle breakdowns, towing and recovery needs, and road emergencies.

    Key Responsibilities

    • Provide roadside assistance and respond to vehicle breakdowns
    • Handle towing and recovery needs
    • Respond to road emergencies

    Required Qualifications

    • Diploma in Mechanical Engineering
    • Relevant experience

    Job Details

    Job Function

    Engineering & Technology

    Education Level

    Diploma

    Area of Study

    Engineering

    Field of Study

    Mechanical Engineering

    Languages

    English

    Additional Information

    How to Apply: Send your CV to hr@911group.co.ke.

    Show Mechanical Know-How Beyond the Wheel

    Road rescue work is hands-on: hiring teams want proof you can diagnose faults, handle recovery gear, and stay calm under pressure. Your CV should show practical mechanical experience, not just driving.

    1. Highlight hands-on mechanical work: List specific tasks like engine diagnostics, brake repairs, or hydraulic systems you've handled. Use numbers: 'serviced 20+ vehicles per month' beats 'responsible for maintenance'.

    2. Prove you can handle emergencies: Describe a time you managed a breakdown or accident scene. Mention how you assessed risk, used safety equipment, and communicated with the client or dispatcher.

    3. Show you know recovery gear: If you've used winches, tow bars, or airbags, say so. Detail the types of vehicles you've recovered — from saloons to trucks.

    4. Emphasize route planning skills: Nairobi traffic is brutal. Mention your knowledge of city roads, use of GPS, and ability to estimate arrival times accurately.

    5. Prepare for a practical test: Expect to be asked how you'd secure a vehicle, use a jack, or handle a tyre blowout. Practice explaining your steps clearly.

    6. Show customer service instincts: Roadside clients are often stressed. Give an example of calming someone down, explaining repairs, or handling a complaint professionally.

    7. Keep your CV concise: One page is fine. Use bullet points, action verbs, and avoid long paragraphs. Highlight your diploma and any certifications like first aid or defensive driving.

    8. Ask smart questions: In the interview, ask about the fleet, response times, and team size. It shows you're thinking practically about the role.

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    Tags

    roadside assistance
    towing
    recovery
    mechanical engineering
    emergency response