How to Apply: Interested and qualified? Go to CloudFactory on jobs.workable.com to apply.
Show Your Security Operations Chops in the Interview
This role is all about protecting people and premises, so expect the hiring team to probe how you handle real incidents, not just your CV. They'll want to see that you can stay calm under pressure and think on your feet.
1. Master the access control story: Be ready to walk through a time you managed access control systems, issued keycards, or handled a visitor management hiccup. Detail the exact steps you took and how you kept records accurate.
2. Prove your CCTV fluency: Don't just say you know CCTV—describe a situation where you spotted something suspicious on camera and what you did next. Mention any software you've used, like Milestone or Hikvision.
3. Prepare for incident response questions: Have a clear example of a security incident you responded to, from alarm to resolution. Explain how you investigated the root cause and what actions you took to prevent recurrence.
4. Show your audit mindset: Talk about a security audit or risk assessment you've conducted. Outline the framework you used, what you found, and how you prioritized improvements.
5. Highlight your liaison experience: If you've worked with law enforcement or emergency services, share a specific collaboration. Emphasize how you maintained professional relationships and coordinated responses.
6. Communicate your safety culture approach: This role involves guiding staff on procedures. Give an example of how you've trained or briefed employees on security protocols, and how you made it stick.
7. Know your health and safety basics: Brush up on Kenyan office safety regulations, like OSHA. Be ready to discuss how you've ensured compliance in a previous role, even if it was basic.
8. Ask smart questions: Prepare questions about the office's current security setup, incident history, and how the role collaborates with Facilities. It shows you're already thinking like their next manager.