CloudFactory

As a Data Annotation Specialist, you'll help train and improve AI systems by reviewing, labeling, and structuring data across a variety of formats text, images, audio, or documents. Your work will directly impact how AI models learn and perform in real-world applications.

As a Training Specialist at CloudFactory, you will contribute to the development and delivery of learning solutions by creating and customizing materials, delivering training sessions, and supporting the maintenance and evaluation of training programs. You will work closely with senior staff to ensure effective learning outcomes and maintain high standards in training delivery. This is an exciting opportunity to grow professionally while contributing to a mission-driven organization.

As a Talent Acquisition Specialist, you will own full-cycle recruitment for assigned roles, from sourcing and screening through to offer, while building strong, diverse talent pipelines and delivering a consistently positive candidate experience. You will apply established sourcing, assessment, and negotiation techniques independently, partner closely with hiring managers on role requirements and market insights, and escalate complex, high-risk, or strategic hiring needs to senior members of the Talent Acquisition team. This is an opportunity to grow your recruitment expertise while contributing to a fast-scaling, mission-driven Global Talent function. This is a full-time, fixed-term employee position with an expected duration of 9 months.

As a Product Operations Associate, you will support day-to-day product operations by collecting and analyzing product data, helping maintain clear stakeholder communication, and supporting user research and process improvement activities. You will work closely with the wider product team to keep tools, documentation, and workflows running smoothly. This is a great opportunity to build your product operations expertise within a mission-driven, fast-scaling organization.

As a Talent Management Specialist, you'll provide hands-on support for people operations and employee relations, helping apply policies, processes, and employment practices consistently. You'll work closely with the Global Talent Team and Finance Team, supporting fair and objective case management and day-to-day HR operations, and escalating complex or sensitive matters to senior team members or the Head of Talent. This is a great opportunity to grow professionally while contributing to a mission-driven organization.

As a Senior Quality Specialist, you will independently lead quality management activities, including quality assurance reviews, audits, and process improvement initiatives, while ensuring service delivery consistently meets agreed service levels. You will maintain and develop knowledge management systems, lead small collaborative projects, and provide training and guidance to colleagues on quality practices. This is a great opportunity to deepen your quality management expertise within a mission-driven, fast-scaling organization.

As a Quality Specialist, you will support and coordinate quality management activities, including developing and maintaining work instructions, standard operating procedures, and quality documentation. You will assist with audits, quality control activities, and process improvement initiatives, working closely with cross-functional teams to help maintain consistent quality standards. This is a great opportunity to build your quality management expertise within a mission-driven, fast-scaling organization. This is a full-time, fixed-term employee position with an expected duration of 9 months.

As a People Analytics Principal, you will independently lead complex people analytics work, from data modelling and visualization to workforce planning and data science, providing insights that directly influence talent and organizational strategy. You will engage senior talent and business stakeholders, translating data into clear recommendations that improve talent outcomes and workforce decisions. This is a great opportunity to deepen your people analytics expertise within a mission-driven, fast-scaling organization.

As a Talent Operations Specialist, you will support the day-to-day operational processes that keep the employee lifecycle running smoothly, from onboarding and contract administration to offboarding and HRIS data management. You will assist with process documentation, audits, and routine employee relations communications, working closely with the wider Talent team. This is a great opportunity to build your HR operations expertise within a mission-driven, fast-scaling organization.

As an IT Infrastructure Lead, you will oversee the design, implementation, and ongoing operation of CloudFactory's physical data centre and on-premise network, ensuring high availability and performance of critical infrastructure. You will lead and develop a small infrastructure team, manage the infrastructure budget, and govern domain, DNS, disaster recovery, and compliance programs across the infrastructure estate. This is a great opportunity to shape infrastructure strategy while growing your leadership experience within a mission-driven, fast-scaling organization.

As a Data Analyst, you will turn data into clear, actionable insights that support business decisions across CloudFactory. You will build and maintain reports and dashboards, identify trends and data quality issues, and collaborate with stakeholders and data engineers to keep our data reliable and useful. This is a great opportunity to grow your data analytics expertise within a mission-driven, fast-scaling organization. This is a full-time, fixed-term employee position with an expected duration of 9 months.

As an IT Operations Specialist, you will support the day-to-day operation of CloudFactory's infrastructure, networks, and SaaS applications, helping ensure systems remain available, secure, and well maintained. You will carry out routine maintenance, provide first-level support for communication and productivity tools, and contribute to disaster recovery and compliance activities, escalating complex issues to senior team members as needed. This is a great opportunity to build hands-on IT operations experience within a mission-driven, fast-scaling organization.

As an Administrative Services Associate, you will provide day-to-day administrative support across travel coordination, contract administration, operations service desk requests, and employee engagement activities. You will help keep operational data, documentation, and internal communications organized and up to date, working closely with colleagues across the business to keep things running smoothly. This is a great opportunity to build broad operational experience within a mission-driven, fast-scaling organization.

As a Senior Talent Operations Specialist, you will independently own key employee lifecycle and talent operations processes, from onboarding and offboarding program design to complex audits and employee relations casework. You will partner with regional Talent teams and business stakeholders to improve processes, adopt new technology, and ensure consistent, compliant execution across the organization. This is a great opportunity to deepen your HR operations expertise within a mission-driven, fast-scaling organization.

As a Delivery Owner, you are responsible for the delivery of complex client projects across global and multi-region environments. This is a senior delivery role requiring strong operational expertise, commercial awareness, and confident decision-making in fast-moving, ambiguous environments. The role owns end-to-end delivery outcomes and coordinates across multiple internal teams and client stakeholders to ensure commitments are delivered successfully.

As a Safety and Security Manager, you will serve as the primary gatekeeper for office entrance security, managing access control, monitoring security systems, and responding to incidents to keep our people and premises safe. You will maintain accurate security records, guide staff on security procedures, and support the wider Facilities team on health and safety compliance and emergency preparedness. This is a full-time, fixed-term employee position with an expected duration of 6 months.

As a Data Engineer, you will build and maintain the data pipelines and models that power CloudFactory's reporting and analytics. You will work with tools such as Fivetran, DBT, Snowflake, and Python to extract, transform, and model data, while ensuring data quality, security, and governance standards are consistently met. This is a great opportunity to grow your data engineering expertise within a mission-driven, fast-scaling organization.

As Director, Technology Operations, you will hold executive accountability for CloudFactory's IT infrastructure, service delivery, and technology operations, setting the strategic direction and investment roadmap for the function. You will govern disaster recovery, security, and compliance programs, own the IT Operations budget and P&L, and lead and develop the senior managers who run our infrastructure and operations teams. This is a high-impact leadership opportunity to shape CloudFactory's technology operating model while contributing to a mission-driven organization. This is a full-time, fixed-term employee position with an expected duration of 9 months.

As an Accountant, you will support day-to-day financial recordkeeping, reporting, and payroll administration, helping ensure accuracy and compliance across the finance function. You will assist with financial reporting, audit preparation, and tax compliance, working closely with the wider Finance team and cross-functional stakeholders. This is a great opportunity to build your accounting expertise within a mission-driven, fast-scaling organization. This is a full-time, fixed-term employee position with an expected duration of 6 months.