Sales Operations Manager at CDL Human Resource in Nairobi, Kenya

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    Sales Operations Manager

    CDL Human ResourceNairobi, Kenya

    Posted

    4 days ago

    Apply by

    2 Sept

    Full Time
    On Site
    Senior
    Human Resources & Recruitment
    Sales

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    Job Description

    To lead the day-to-day performance of the sales function by providing leadership, coaching, and accountability that drive team productivity, sales execution, and consistent delivery of targets. We're looking for a sales leader with a proven track record of building and leading high-performing teams and consistently delivering strong results.

    Key Responsibilities

    • Own the delivery of team sales targets through strong leadership and disciplined performance management.
    • Drive accountability and sharpen sales execution across the team.
    • Build a resilient, motivated, high-performing sales culture that sustains results month after month.
    • Set clear goals, run regular performance reviews, and develop each team member's capability.
    • Establish a daily operating rhythm, huddles, pipeline reviews and follow-up discipline that keeps the team focused and productive.
    • Track, analyse and report on sales performance, and translate strategy into daily action.
    • Lead, coach and motivate the sales team on a daily basis, setting the energy and standard on the floor.

    Required Qualifications

    • Degree in Business, Sales & Marketing, Commerce, Economics, or a related field
    • Minimum 5 years' experience in a sales leadership role e.g., Sales Manager, Regional/Area Sales Manager, Branch Manager, Agency Manager, Unit Manager, or equivalent
    • Candidates with experience in the Banking or Insurance industry are strongly encouraged to apply.
    • Leadership and performance management.
    • Proven ability to lead, coach, motivate and develop high-performing sales teams.
    • Demonstrated success in driving accountability, improving sales execution, and Building resilient sales teams.

    Job Details

    Job Function

    Sales

    Minimum Experience

    5 years

    Education Level

    Bachelor’s Degree

    Area of Study

    Business

    Field of Study

    Business, Sales & Marketing, Commerce, Economics

    Additional Information

    How to Apply: Send your application to the email or visit the application link provided on this page.

    Show You Can Run the Daily Sales Machine

    This role is about turning strategy into daily action and holding a team accountable. Hiring managers will probe how you've built routines, run reviews, and lifted performance in past roles.

    1. Quantify your team's wins: On your CV, show numbers: team size, targets met, growth percentages. For example, 'Led a team of 15 to exceed annual target by 120% for two consecutive years.'

    2. Prepare a 30-60-90 day plan: Outline how you'll assess the current sales process, set up daily huddles, and implement pipeline reviews. This shows you think operationally from day one.

    3. Talk about coaching moments: Be ready to describe a specific time you developed a struggling rep into a top performer. What did you do? What was the outcome?

    4. Know your metrics: Expect questions on conversion rates, pipeline velocity, and activity metrics. Show you track and use data to drive decisions.

    5. Show resilience stories: Sales is tough. Share how you kept the team motivated during a bad month or a market downturn. What specific actions did you take?

    6. Highlight industry experience: If you come from banking or insurance, emphasize that. If not, show how your sales leadership skills transfer across industries.

    7. Demonstrate your daily rhythm: Describe your typical day as a sales manager: morning huddles, pipeline reviews, one-on-ones. This proves you can establish the operating rhythm they want.

    8. Ask smart questions: In the interview, ask about the team's current challenges, sales cycle length, and what success looks like in the first six months. It shows you're already thinking like their next manager.

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    Tags

    sales leadership
    performance management
    coaching
    team building
    sales execution