Trade Development Representative (TDR) - Kisumu East

How to Apply: Send your application letter, expected salary, and detailed CV with a daytime telephone number to jobs1@hcsaffiliatesgroup.com with the subject line 'TDR- Kisumu East'. Candidates MUST indicate their preferred location.

Master the Retail Channel: From Agent Mapping to Merchandising

This role is about being the face of the telco in Kisumu East's retail outlets. Hiring managers will look for someone who can hit the ground running with route plans, train agents on AML/KYC, and enforce stock rules without breaking relationships.

1. Prove your route-planning chops: On your CV, highlight any experience where you managed a territory or beat plan. Show numbers: number of outlets visited per week, call rates achieved, or sales growth in your area. If you have used route planning tools, mention them.

2. Show you can train and influence: This role requires training SSOs and agents on AML and KYC. Give an example of a time you trained someone or convinced a retailer to adopt a new process. Emphasize your communication and persuasion skills.

3. Understand the telecom or FMCG distribution game: Even if you're new, show you know the basics: stock cover, float management, and merchandising. Mention any coursework or personal projects related to distribution or retail.

4. Be ready to talk about AML and KYC: Brush up on Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. You might be asked how you'd ensure agents comply. Prepare a clear, simple explanation of why these matter for SIM registration.

5. Highlight your networking skills: This job is about building partnerships with agents and retailers. Give examples of how you've built and maintained professional relationships. Show you're comfortable approaching new people.

6. Prepare for a field-based interview: Expect questions about how you'd handle a day in the field: planning your route, dealing with a difficult agent, or managing stock shortages. Think on your feet and show practical problem-solving.

7. Show you're data-driven: The role requires analytical thinking. Be ready to discuss how you'd track sales, monitor stock levels, or measure the success of your visits. Mention any experience with spreadsheets or sales reports.

8. Know the territory: Research Kisumu East: its retail landscape, common challenges, and opportunities. Showing local knowledge will set you apart. Mention any ties you have to the area.