Old Mutual Kenya

The Servicing Officer is responsible for supporting the administration and ongoing servicing of Group Life and Credit Life schemes. This includes managing policy data, handling member movements, processing endorsements, and ensuring timely documentation. The role ensures accuracy, compliance, and a seamless client experience through effective coordination with internal teams and external partners.

The Relationship Executive supports the implementation of the corporate client retention strategy by managing day-to-day interactions with assigned schemes, intermediaries, and HR contacts. The role ensures delivery of superior client experience through proactive engagement, issue resolution, and timely communication.

The Claims and Benefits Officer is responsible for end-to-end processing of Group Life and Credit Life claims, ensuring accurate assessment, efficient processing, and exceptional service delivery. The role ensures adherence to policy terms, internal claims guidelines, regulatory standards, and risk mitigation practices, supporting the integrity and sustainability of the corporate claims function.

Delivery of the budget for both Grow pensions Business Sales through brokers, independent agents, tied agents and direct sales.

The Unit Manager, IPMI will be responsible for driving IPMI business growth through new business acquisition, development of broker and agent relationships, market expansion and retention of existing business. The role will be accountable for delivering agreed IPMI production and revenue targets.

Reporting to the General Manager - Distribution, the incumbent will be responsible for all corporate business activities in General Insurance (GI) – Broker Channel, achievement of set business targets, and promoting profitable growth while ensuring mutually beneficial business relationships with relevant stakeholders.

The Customer Service Officer is responsible for delivering exceptional front-line service to Retail Life and Pensions customers by responding to inquiries, resolving issues, and guiding clients throughout the policy lifecycle. The role supports policyholders, intermediaries, and internal teams in ensuring a positive customer experience and contributes to business retention through effective service delivery.

Faulu MFB -Sales Consultant (Direct Sales Representative ) Development Program at Old Mutual Kenya — Nairobi, Kenya.