Interior Designer

The Interior Designer – Retail Plaza provides professional interior design consultation to help customers confidently select, combine and visualize MICASSO products within their spaces. The role transforms customer ideas, plans and lifestyle requirements into practical and inspiring design recommendations, helping customers move from: "I don't know what to choose" → "I can see exactly how my space will look." The Interior Designer will support homeowners, architects, designers, developers and project customers with product selection, tile combinations, colour coordination, space planning, mood boards and visualization. The role should ultimately create additional reasons for customers to visit MICASSO Tile Plaza and increase customer confidence, product selection and sales conversion.

• Conduct one-on-one design consultations with showroom customers.
• Understand the customer's space, lifestyle, taste, project requirements and budget.
• Guide customers who are unsure about colours, finishes, tile combinations or overall design direction.
• Translate customer ideas into clear and practical interior concepts.
• Provide professional recommendations while respecting the customer's individual style.
• Support both walk-in and scheduled design consultations.
• Recommend appropriate MICASSO tiles according to the customer's space and intended application.
• Advise customers on: Colours, Finishes, Sizes, Textures, Patterns, Tile layouts, Applications.
• Explain how different products affect the appearance and feeling of a space.
• Help customers confidently narrow multiple options into a coordinated final selection.
• Recommend products based on both design suitability and practical application.
• Create coordinated combinations using different MICASSO products.
• Recommend suitable: Floor and wall combinations, Feature-wall products, Bathroom combinations, Kitchen combinations, Living-area combinations, Indoor/outdoor transitions, Sanitaryware and complementary finishes where applicable.
• Encourage customers to consider the complete space rather than selecting individual tiles in isolation.
• Identify opportunities for cross-selling and complementary product recommendations.
• Review customer floor plans, measurements, photographs and reference images.
• Understand room proportions, circulation, lighting and intended use.
• Recommend suitable tile sizes, layouts and material combinations.
• Advise customers on how different design choices may visually affect room size, proportion and atmosphere.
• Assist customers in developing practical design solutions for residential and commercial spaces.
• Prepare customer mood boards and design concepts.
• Develop: Colour palettes, Material combinations, Tile pairings, Style directions, Product selections.
• Translate technical design thinking into visuals customers can easily understand.
• Maintain reusable inspiration concepts for common customer needs and spaces.
• Help customers visualize MICASSO products within their actual spaces.
• Prepare sketches, digital concepts, mood boards and basic 3D visualizations where appropriate.
• Use customer floor plans, photographs and measurements to demonstrate possible finished outcomes.
• Develop before/after or concept visuals for selected projects.
• Ensure visualizations are practical and based on available MICASSO products.
• Understand how the customer intends to use the space before recommending products.
• Work closely with Sales Consultants during customer selection.
• Join consultations where customers require deeper design guidance.
• Help Sales Consultants resolve customer uncertainty around product selection.
• Recommend commercially appropriate solutions based on: Customer budget, Available products, Project requirements, Design suitability, Potential order value.
• Support customers toward a clear final product selection.
• Identify opportunities to increase the customer's basket through relevant complementary products.
• Support the development of MICASSO Tile Plaza's professional Design Consultation Service.
• Conduct scheduled design-consultation sessions.
• Prepare before each consultation by reviewing customer information, plans and requirements.
• Maintain appointment schedules and consultation records.
• Document recommendations made to each customer.
• Provide recommendations to Sales Consultants for follow-up.
• Support special consultation days, customer workshops and design events.
• Maintain accurate records of customer consultations.
• Record products and concepts recommended during consultations.
• Share recommendations with Sales Consultants for quotation and follow-up.
• Where necessary, support follow-up consultations when customers require further design clarification.
• Track selected projects through to final product selection where possible.
• Document successful customer projects for portfolio development.
• Continuously identify ways to make MICASSO Tile Plaza more inspirational.
• Recommend: Room-set concepts, Tile combinations, Lifestyle installations, Product pairings, Display.

• Family living
• Entertaining
• Relaxation
• Hospitality
• Rental properties
• Luxury residential spaces
• Commercial spaces
• High-traffic environments
• Children's spaces
• Indoor/outdoor living
• Recommendations should combine aesthetics + functionality + lifestyle.