Italian Tour Sales Consultant at Africa Safari Trips in Nairobi, Kenya

    Africa Safari Trips logo

    Italian Tour Sales Consultant

    Africa Safari TripsNairobi, Kenya

    Posted

    5 days ago

    Apply by

    1 Sept

    Full Time
    On Site
    Mid
    Tourism, Travel & Leisure
    Travel, Tourism & Leisure

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    Job Description

    This role involves managing client communication, preparing tailored itineraries, handling invoices, and providing customer support for a tour company. The consultant will contribute to sales targets and must have expertise in East African destinations.

    Key Responsibilities

    • Manage inquiries, bookings, and payments via WhatsApp, email, and phone.
    • Create tailored itineraries based on client requirements.
    • Prepare invoices and follow up on payments.
    • Handle booking updates, feedback, and resolve travel issues.
    • Support weekly and monthly sales targets.

    Required Qualifications

    • Diploma or Degree in Hospitality, Tourism, or a related field.
    • Excellent command of the Norwegian language.
    • Minimum of 2 years' experience in tour consulting or hotel operations.
    • Proven experience selling Kenya and other East African destinations including Tanzania and Uganda.
    • Strong written and verbal communication skills.
    • Able to manage multiple clients and deadlines efficiently.
    • Willing to work varied hours when required.

    Job Details

    Job Function

    Travel, Tourism & Leisure

    Minimum Experience

    2 years

    Education Level

    Diploma

    Area of Study

    Hospitality

    Field of Study

    Tourism

    Languages

    Norwegian

    Additional Information

    How to Apply: Send your CV to careers@africasafaritrips.com. Please include the position title and language in the subject line. Example: Tour Sales Consultant - Italian.

    Master the Art of Selling East Africa in Norwegian

    This role hinges on your ability to communicate fluently in Norwegian and craft itineraries that sell. Hiring managers will probe your destination knowledge and your ability to handle client queries with precision.

    1. Showcase your language fluency: Highlight your Norwegian proficiency prominently on your CV and in your cover letter. If you have any certifications or experience using Norwegian in a professional setting, make sure to include them.

    2. Prove your destination expertise: Be ready to discuss specific attractions, logistics, and unique selling points of Kenya, Tanzania, and Uganda. Prepare examples of itineraries you have created in the past.

    3. Demonstrate sales acumen: Quantify your past sales achievements, such as meeting or exceeding targets. Prepare to explain how you handle objections and close sales.

    4. Highlight your organizational skills: Give examples of how you manage multiple clients and deadlines simultaneously. Mention any tools you use for scheduling or CRM.

    5. Prepare for scenario questions: Expect questions about handling difficult clients or last-minute changes. Practice your responses to show your problem-solving and customer service skills.

    6. Understand the payment process: Be familiar with invoicing and payment follow-up procedures. Show that you are detail-oriented and comfortable with financial transactions.

    7. Show flexibility: Emphasize your willingness to work varied hours, including weekends or holidays, as travel demands require. This is a key point for many tour companies.

    8. Research the company: Learn about Africa Safari Trips' offerings, target markets, and reputation. Tailor your application to show how you can contribute to their specific goals.

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    Tags

    Italian
    Norwegian
    tour consulting
    itinerary
    East Africa