Operator, Operations Documentation, Records Management And Administration M/F at AGL- Africa Global Logistics in Nairobi, Kenya

    AGL- Africa Global Logistics logo

    Operator, Operations Documentation, Records Management And Administration M/F

    Posted

    6 days ago

    Apply by

    31 Aug

    Full Time
    On Site
    Mid
    Logistics & Transportation
    Admin & Office

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    Job Description

    Responsible for processing the opening of customer and supplier accounts in the approved company system. Support the Superuser function as the systems alternative super user – SPOT, EDOC, SARISSA. Processing system update in COMONE and related CRM systems. Management of ANT files in the TMS SPOT and any other related system. File opening procedures, file printing procedures, physical file print outs and files creation and maintenance. File updating procedures all approved steps, inputs e.g. vessel updates. File tracking procedures tracking that all steps are properly updated. Check for compliance of file management to company procedures. Ensure all files are handled with utmost confidentiality and compliance with statutory requirements and company policy. Creation of the invoicing drafts and supporting of the invoicing inputs in the system. ANT customer invoices management. Printing, attachments and systematic dispatching as per SARISSA system and customer specific procedures. ANT supplier invoices management. Processing the retrieval, workflow processing as per company policy. Operationally responsible for all archiving functions at ANT – Physical archiving on and offsite as well as online archiving EDOC. Physical archiving of all ANT files in coordination with all file operators/supervisors. Online archiving of all ANT files in the online archive /record systems EDOC / SARISSA in coordination with all file operators /supervisors. Support the supervisor to oversee the administrative requirements of the ANT facilities and staff and to ensure operations as per company business requirements. Oversee the ordering and distribution of office supplies. Oversee and coordinate with relevant service providers daily maintenance IT, access, security, cleaning schedules. Co-ordinate general approved activities travel/ taxi/ petty cash… for the ANT team. Keep Management updated on staff / facility requirements to enable normal company operations.

    Key Responsibilities

    • Processing the opening of customer and supplier accounts in the approved company system
    • Support the Superuser function as the systems alternative super user – SPOT, EDOC, SARISSA
    • Processing system update in COMONE and related CRM systems
    • Management of ANT files in the TMS SPOT and any other related system
    • File opening procedures
    • File printing procedures
    • Physical file print outs and files creation and maintenance
    • File updating procedures all approved steps, inputs e.g. vessel updates
    • File tracking procedures tracking that all steps are properly updated
    • Check for compliance of file management to company procedures
    • Ensure all files are handled with utmost confidentiality and compliance with statutory requirements and company policy
    • Creation of the invoicing drafts and supporting of the invoicing inputs in the system
    • ANT customer invoices management
    • Printing, attachments and systematic dispatching as per SARISSA system and customer specific procedures
    • ANT supplier invoices management
    • Processing the retrieval, workflow processing as per company policy
    • Operationally responsible for all archiving functions at ANT – Physical archiving on and offsite as well as online archiving EDOC
    • Physical archiving of all ANT files in coordination with all file operators/supervisors
    • Online archiving of all ANT files in the online archive /record systems EDOC / SARISSA in coordination with all file operators /supervisors
    • Support the supervisor to oversee the administrative requirements of the ANT facilities and staff and to ensure operations as per company business requirements
    • Oversee the ordering and distribution of office supplies
    • Oversee and coordinate with relevant service providers daily maintenance IT, access, security, cleaning schedules
    • Co-ordinate general approved activities travel/ taxi/ petty cash… for the ANT team
    • Keep Management updated on staff / facility requirements to enable normal company operations

    Required Qualifications

    • Diploma in Business management
    • 3 years' Experience in finance and financial systems

    Job Details

    Job Function

    Admin & Office

    Minimum Experience

    3 years

    Education Level

    Diploma

    Area of Study

    Business

    Field of Study

    Business Management

    Languages

    English

    Additional Information

    How to Apply: Interested and qualified? Go to AGL- Africa Global Logistics on acareerbyagl.talent-soft.com to apply.

    Master the Document Trail: What This Role Really Screens For

    This role sits at the nerve center of shipping operations — every file, invoice, and archive you touch keeps the business moving. Hiring managers will probe your ability to juggle systems like SPOT, EDOC, and SARISSA while keeping records airtight under pressure.

    1. Show system fluency on your CV: List the exact software you've used — TMS, CRM, or archiving tools — and describe what you did with them. If you've touched SPOT, EDOC, or SARISSA, name them. For example, 'Managed 500+ customer files in SPOT, ensuring 100% compliance with update procedures.'

    2. Prove your finance basics: Since you'll handle invoicing drafts and supplier invoices, highlight any experience with financial systems or accounting software. Mention specific tasks like 'processed monthly invoices' or 'reconciled supplier statements' to show you're not just admin — you're finance-savvy.

    3. Prepare a story about confidentiality: This role demands discretion with sensitive records. Think of a time you handled confidential data — maybe a payroll file or a client contract — and explain the steps you took to keep it secure. Interviewers want to hear you understand statutory compliance, not just company policy.

    4. Talk about your archiving process: Be ready to walk through how you organize physical and digital files. Describe your method for tracking file updates, like using a checklist or a digital log. Show you can maintain order even when juggling multiple vessels or clients.

    5. Highlight your coordination skills: You'll oversee office supplies, maintenance schedules, and service providers. Give an example of coordinating with vendors or managing a shared calendar. For instance, 'Scheduled daily cleaning and IT maintenance for a 50-person office, reducing downtime by 20%.'

    6. Expect system-based questions: They may ask how you'd handle a system error or a missing file. Prepare a logical troubleshooting approach: first check the system log, then escalate to the superuser, and always document the issue. Show you're methodical, not reactive.

    7. Show you can work under pressure: Shipping runs on tight deadlines. Share a time you met a deadline despite obstacles — maybe a last-minute invoice or a file retrieval request. Emphasize your ability to prioritize and stay calm.

    8. Ask smart questions: When they ask if you have questions, ask about the team structure, the volume of files handled daily, or how they measure compliance. This shows you're thinking about the role's real demands, not just the job title.

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    Tags

    records management
    documentation
    administration
    finance
    archiving