Receptionist at Saif Real Estate in Nairobi, Kenya

    Saif Real Estate logo

    Receptionist

    Saif Real EstateNairobi, Kenya

    Posted

    1 day ago

    Apply by

    5 Sept

    Full Time
    On Site
    Entry
    Real Estate & Property Management
    Admin & Office

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    Job Description

    Saif Real Estate is seeking a professional Receptionist to manage front desk operations and provide administrative support. The role involves welcoming guests, handling calls, and assisting with client inquiries in a real estate environment.

    Key Responsibilities

    • Welcome all guests in a professional manner
    • Answer, screen and direct incoming calls
    • Manage the front desk, mail and office correspondence
    • Maintain office supplies and ensure the reception area is tidy and presentable
    • Assist with basic administrative tasks filing, data entry, document preparation
    • Handle client inquiries and provide accurate information about listings and services

    Required Qualifications

    • Diploma/Certificate in Business Administration or a related field
    • 1-2 years' experience in a receptionist or front-office role
    • Real estate experience is an advantage

    Job Details

    Job Function

    Admin & Office

    Minimum Experience

    1 years

    Education Level

    Diploma

    Area of Study

    Business

    Field of Study

    Business Administration

    Languages

    English

    Additional Information

    How to Apply: Send your CV to maureen@saifproperties.com.

    First Impressions Matter: Nail the Front Desk

    As the face of Saif Real Estate, your ability to manage a busy front desk and create a welcoming atmosphere will be key. Hiring managers will look for polished communication skills and a professional demeanor.

    1. Polish your CV for front-office roles: Highlight your customer service experience, phone etiquette, and administrative skills. Use bullet points to show how you've handled multiple tasks, like managing a switchboard or maintaining office supplies.

    2. Prepare for scenario questions: Expect questions like 'How do you handle an irate client?' or 'How do you prioritize tasks when the phone is ringing and a client is waiting?' Practice clear, calm responses that show you can stay composed under pressure.

    3. Show your real estate interest: Even if you lack direct experience, express enthusiasm for the property market. Mention any knowledge of local listings or willingness to learn about the industry.

    4. Demonstrate your organizational skills: Receptionists juggle many tasks. Give examples of how you've managed schedules, sorted mail, or maintained filing systems in previous roles.

    5. Highlight your tech comfort: Mention your proficiency with office software like Microsoft Office, email, and any CRM systems. If you've used multi-line phone systems, say so.

    6. Dress professionally for the interview: As a receptionist, you represent the company's image. Wear business attire and arrive early to show punctuality.

    7. Ask thoughtful questions: Inquire about the team, the busiest times at the front desk, or how the company supports professional development. This shows genuine interest.

    8. Follow up with a thank-you note: Send a brief email to the interviewer within 24 hours, reiterating your interest and thanking them for the opportunity.

    CareerSasa Safety Alert: Never pay employers or agencies for interviews, training, or job placement. Does a job request payment? Report it immediately using the "Flag" button. While CareerSasa vets job postings thoroughly, always verify opportunities independently.
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    Tags

    receptionist
    front office
    customer service
    administrative support
    real estate