Swedish Tour Sales Consultant at Africa Safari Trips in Nairobi, Kenya

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    Swedish Tour Sales Consultant

    Africa Safari TripsNairobi, Kenya

    Posted

    5 days ago

    Apply by

    1 Sept

    Full Time
    On Site
    Mid
    Tourism, Travel & Leisure
    Travel, Tourism & Leisure

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    Job Description

    This role involves managing client communication, preparing tailored itineraries, handling invoices, and providing customer support. The consultant will contribute to sales targets and requires fluency in Danish and experience in tour consulting.

    Key Responsibilities

    • Client Communication: Manage inquiries, bookings, and payments via WhatsApp, email, and phone.
    • Itinerary Preparation: Create tailored itineraries based on client requirements.
    • Invoice Management: Prepare invoices and follow up on payments.
    • Customer Support: Handle booking updates, feedback, and resolve travel issues.
    • Sales Contribution: Support weekly and monthly sales targets.

    Required Qualifications

    • Education: Diploma or Degree in Hospitality, Tourism, or a related field.
    • Language: Excellent command of the Danish language.
    • Experience: Minimum of 2 years' experience in tour consulting or hotel operations.
    • Destination Expertise: Proven experience selling Kenya and other East African destinations, including Tanzania and Uganda.
    • Communication: Strong written and verbal communication skills.
    • Organization: Able to manage multiple clients and deadlines efficiently.
    • Flexibility: Willing to work varied hours when required.

    Job Details

    Job Function

    Travel, Tourism & Leisure

    Minimum Experience

    2 years

    Education Level

    Diploma

    Area of Study

    Hospitality

    Field of Study

    Tourism

    Languages

    Danish

    Additional Information

    How to Apply: Send your CV to careers@africasafaritrips.com. Please include the position title and language in the subject line. Example: Tour Sales Consultant - Italian.

    Master the Danish Client Journey

    This role hinges on your ability to communicate fluently in Danish and craft seamless travel experiences. Hiring managers will look for proof that you can handle the full sales cycle from inquiry to payment.

    1. Showcase Danish fluency: Highlight your Danish language skills prominently on your CV and in your cover letter. If you have certifications or experience working with Danish clients, mention them.

    2. Demonstrate East Africa expertise: Detail your experience selling Kenya, Tanzania, and Uganda. Provide specific examples of itineraries you've created and destinations you've promoted.

    3. Prove your sales track record: Quantify your sales achievements, such as meeting or exceeding targets. Use numbers to show your impact.

    4. Prepare for scenario questions: Expect questions about handling difficult clients, managing booking changes, and resolving travel issues. Practice your responses with concrete examples.

    5. Highlight organizational skills: Discuss how you manage multiple clients and deadlines. Mention tools or systems you use to stay organized.

    6. Understand the payment process: Be ready to explain how you handle invoicing and payment follow-ups. Show that you're comfortable with financial aspects.

    7. Show flexibility: Emphasize your willingness to work varied hours, as travel consulting often requires accommodating different time zones.

    8. Research the company: Familiarize yourself with Africa Safari Trips' offerings and target markets. Tailor your application to show how you can contribute to their growth.

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    Tags

    Danish language
    tour consulting
    itinerary planning
    East Africa
    customer service