Training and Certification Rep at PEVCO Kenya Ltd in Mombasa, Kenya

    PEVCO Kenya Ltd logo

    Training and Certification Rep

    PEVCO Kenya LtdMombasa, Kenya

    Posted

    1 week ago

    Apply by

    25 Aug

    Contractor
    On Site
    Entry
    Manufacturing & Warehousing
    Manufacturing & Warehousing

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    Job Description

    The ISO Consultancy & Certification Representative is an on-site role based in Mombasa. This role focuses on supporting the coordination and execution of ISO management system consultancy, client training, and certification services. The successful candidate will assist clients through the consultancy pipeline—from initial inquiry and scope definition to training coordination and audit preparation. This position offers direct, hands-on exposure to ISO framework implementation e.g., ISO 9001, ISO 14001, ISO 45001 within a structured, quality-driven environment.

    Key Responsibilities

    • Client Engagement & Proposals: Respond to client inquiries regarding ISO training and certification, assist in conducting initial needs assessments, and draft tailored service proposals.
    • Consultancy & Execution Support: Assist senior consultants in delivering ISO implementation roadmaps, gap analyses, and documentation reviews for client organizations.
    • Training Coordination: Organize and facilitate client and internal training sessions, including scheduling, preparing training resources, and supporting attendees.
    • Client Relationship Management: Host client meetings to address training and certification matters, ensuring professional customer service throughout the engagement lifecycle.
    • Service Promotion: Actively promote Pevco's ISO consultancy, training, and certification portfolio to prospective commercial clients.
    • Records & Compliance Management: Maintain accurate client files, consultancy documentation, and training registries in accordance with company quality management procedures.

    Required Qualifications

    • Education: Diploma or Bachelor's degree in Business Administration, Quality Management, Education, Communication, Engineering, or a related field.
    • ISO Framework Awareness: Foundational understanding of ISO standards e.g., Quality Management Systems or a strong interest in learning international compliance frameworks.
    • Communication & Presentation: Excellent verbal and written communication skills for delivering clear presentations, writing proposals, and engaging stakeholders.
    • Organizational Skills: High attention to detail with the ability to manage schedules, client files, and documentation systematically.
    • Client Service & Business Acumen: Strong interpersonal skills with basic commercial awareness to support sales outreach and client onboarding.
    • Technical Proficiency: Competency in MS Office Word, Excel, PowerPoint or Google Workspace for drafting reports, proposals, and training materials.
    • Team Orientation: Ability to work collaboratively in an on-site, fast-paced team environment and quickly adapt to quality assurance protocols.

    Job Details

    Job Function

    Manufacturing & Warehousing

    Education Level

    Bachelor’s Degree

    Area of Study

    Business

    Field of Study

    Business Administration

    Languages

    English

    Additional Information

    How to Apply: Interested and qualified candidates should apply via the LinkedIn link provided: www.linkedin.com.

    Show ISO Readiness in Your Application

    This role is your entry into the structured world of ISO consultancy and certification. Hiring managers will look for candidates who can communicate clearly, stay organized, and show genuine interest in quality frameworks.

    1. Tailor your CV to ISO and quality: Even if you have no direct ISO experience, highlight any coursework, projects, or roles where you followed standards, documented processes, or ensured compliance. Use keywords like 'quality management', 'audit preparation', and 'documentation' to mirror the job description.

    2. Prepare a presentation sample: Since the role involves delivering presentations, bring or be ready to share a sample slide deck or training material you've created. Show that you can structure information clearly and engage an audience.

    3. Brush up on ISO basics: Familiarize yourself with ISO 9001, 14001, and 45001. You don't need deep expertise, but being able to discuss what these standards cover and why they matter will set you apart.

    4. Demonstrate organizational skills: Give concrete examples of how you've managed schedules, files, or multiple tasks. Mention tools like Excel or project management software you've used to stay systematic.

    5. Practice client-facing scenarios: Expect questions about handling client inquiries or difficult conversations. Prepare examples where you provided excellent customer service or resolved a complaint professionally.

    6. Show commercial awareness: Understand that this role supports sales outreach. Be ready to discuss how you would promote services or identify client needs. Research PEVCO's offerings and the local market.

    7. Emphasize teamwork: The role is on-site and fast-paced. Share examples of working collaboratively in a team, especially under pressure or with tight deadlines.

    8. Ask thoughtful questions: In the interview, ask about the typical client portfolio, the training programs you'd coordinate, and how success is measured in the first six months. This shows genuine interest and strategic thinking.

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    Tags

    ISO
    training
    certification
    consultancy
    client engagement