Car Sales Specialist - Kiambu Yard

The Sales Specialist – Car Yards is responsible for driving vehicle sales by promoting and selling MOGO Kenya's vehicle inventory to new and existing customers. The role focuses on providing accurate product information, generating and converting sales opportunities, supporting customers throughout the sales process, and ensuring timely and accurate completion of sales documentation. The position plays a key role in achieving car yard sales targets while delivering professional customer service and upholding MOGO Kenya's brand values and standards.

• Present vehicle products accurately to customers, including vehicle availability, pricing, specifications, and applicable agreement terms.
• Market and promote car yard vehicles through approved marketing channels and other initiatives to generate customer leads and sales opportunities.
• Process vehicle sales through applicable channels, including cash sales, auction sales, and refinance transactions, in line with company procedures.
• Guide customers through the sales process, respond to inquiries, provide relevant product information, and support customers through completion of the transaction.
• Prepare and process sales documentation accurately and ensure all required documentation is complete and properly maintained.
• Maintain accurate vehicle inventory records, including monitoring available stock and ensuring inventory information is up to date.
• Prepare vehicle stock for sale, including taking appropriate vehicle photographs, confirming vehicle information, and supporting the pricing process.
• Prepare and submit daily and monthly sales reports and other reports as required by the Yard Branch Manager or management.
• Achieve assigned sales targets and contribute to the overall performance and revenue objectives of the car yard.
• Maintain strong customer relationships by providing professional and timely service, responding to customer inquiries, and supporting referrals and repeat business.
• Provide operational support within the car yard, including substituting for other yard sales staff, specialists, or the Yard Branch Manager when required.
• Perform any other duties assigned by the Line Manager or Head of Car Yards in support of car yard objectives.

• Diploma or Degree in Business Administration, Automotive Engineering, Sales & Marketing, or a related field will be an added advantage.
• Previous experience in vehicle sales.
• Strong communication, negotiation, interpersonal, and customer service skills.
• Self-driven, target-oriented.
• Good understanding of vehicle sales processes and good knowledge of vehicle documentation is an added advantage.
• Ability to use Microsoft Office and CRM or sales management systems.
• Strong attention to detail, particularly when handling vehicle inventory and sales documentation.