Insurance Agent at Britam in Machakos, Kenya

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    Insurance Agent

    BritamMachakos, Kenya

    Posted

    1 week ago

    Apply by

    27 Aug

    Full Time
    On Site
    Entry
    Banking, Insurance & Financial Services
    Sales

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    Job Description

    This is a full-time on-site role for an Insurance Agent located in Machakos. The role involves selling insurance policies, providing excellent customer service, and advising clients on suitable insurance coverage. The Insurance Agent will also assess client needs, process policy renewals, manage claims, and maintain client records.

    Key Responsibilities

    • Selling insurance policies
    • Providing excellent customer service
    • Advising clients on suitable insurance coverage
    • Assessing client needs
    • Processing policy renewals
    • Managing claims
    • Maintaining client records
    • Collaborating with other professionals to drive sales targets and ensure customer satisfaction

    Required Qualifications

    • Skills in Insurance Sales, Insurance, and Insurance Brokerage
    • Finance knowledge and experience
    • Customer Service skills
    • Strong interpersonal and communication skills
    • Ability to work independently and as part of a team
    • Previous experience in the insurance industry is a plus
    • Bachelor's degree in Finance, Business Administration, or related field

    Job Details

    Job Function

    Sales

    Education Level

    Bachelor’s Degree

    Area of Study

    Business

    Field of Study

    Finance

    Additional Information

    How to Apply: Interested and qualified candidates should apply via the LinkedIn application link provided on this page.

    Master the Client Conversation: From First Call to Policy Renewal

    Insurance sales in Machakos is about trust and clarity. Hiring managers want to see that you can explain complex coverage in simple terms and build relationships that last beyond the first sale.

    1. Show you understand the product: Be ready to discuss different types of insurance policies (life, health, motor, etc.) and how they meet client needs. Review the basics before the interview so you can speak confidently about coverage options.

    2. Prove your sales ability: Highlight any sales experience, even outside insurance. Use numbers: how many clients you brought in, percentage of targets met, or revenue generated. If you're new, talk about your ability to persuade and negotiate.

    3. Demonstrate customer service mindset: Insurance is about long-term relationships. Give examples of how you've handled client complaints or gone the extra mile to ensure satisfaction. This shows you'll retain clients and get referrals.

    4. Prepare for role-play scenarios: You may be asked to simulate a sales pitch or handle a difficult client. Practice explaining a policy simply, handling objections, and closing a sale. Keep it natural and client-focused.

    5. Know the local market: Research common insurance needs in Machakos, such as agriculture, small businesses, or family coverage. Showing you understand the local context will set you apart.

    6. Emphasize your independence: This role requires working alone often. Give examples of times you've managed your own schedule, met targets without supervision, and stayed motivated.

    7. Brush up on finance basics: Since finance knowledge is required, be ready to discuss basic financial concepts like premiums, deductibles, and risk assessment. You don't need to be an expert, but show you're comfortable with numbers.

    8. Ask smart questions: At the end of the interview, ask about the sales targets, training provided, and the support team. This shows you're serious about the role and thinking about how to succeed.

    CareerSasa Safety Alert: Never pay employers or agencies for interviews, training, or job placement. Does a job request payment? Report it immediately using the "Flag" button. While CareerSasa vets job postings thoroughly, always verify opportunities independently.
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    Tags

    insurance sales
    customer service
    communication
    finance
    brokerage