Relationship Officer at Marble Capital Solutions in Nairobi, Kenya

    Marble Capital Solutions logo

    Relationship Officer

    Marble Capital SolutionsNairobi, Kenya

    Posted

    1 week ago

    Apply by

    28 Aug

    Full Time
    On Site
    Entry
    Banking, Insurance & Financial Services
    Sales

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    Job Description

    Marble Capital Solutions is seeking a Relationship Officer to identify prospective customers, generate leads, and convert them into clients. The role involves emphasizing product features to address customer needs, mitigating risk through thorough business and customer appraisals, and consistently meeting performance targets.

    Key Responsibilities

    • Identify prospective customers, lead generating and conversion.
    • Emphasize the features of productions to highlight how they solve customers' problems.
    • Risk mitigation by carrying out good business and customers appraisals.
    • Meet and surpass performance targets.

    Required Qualifications

    • Strong communication and negotiation skills.
    • Ability to work with a team.
    • Excellent decision-making skills.
    • Time management and organizational skills.
    • Result oriented.
    • A Degree in any field.
    • Quick learner and proactive.
    • Good decision-making skills.
    • Self-driven.
    • Ability to drive results.

    Job Details

    Job Function

    Sales

    Education Level

    Bachelor’s Degree

    Area of Study

    Any

    Field of Study

    Any

    Languages

    English

    Additional Information

    How to Apply: Send your CV to hr@marblecapital.co.ke. Interviews will be carried out on a rolling basis until the position is filled. Only shortlisted candidates will be contacted.

    Master the Art of Client Conversion in Logbook Lending

    This role sits at the sharp end of a fast-moving lending business. Hiring managers will be looking for someone who can not only find leads but also qualify them quickly and close deals without taking on bad risk.

    1. Show you can qualify leads: In logbook lending, not every lead is worth chasing. Demonstrate on your CV how you've assessed customer financial health or creditworthiness in the past, even in informal settings. Be ready to explain how you'd spot a risky applicant.

    2. Prove your negotiation muscle: You'll be negotiating terms with customers daily. Give a concrete example of a time you persuaded someone to accept a deal that was fair to both sides. Practice a clear, confident pitch for the interview.

    3. Quantify your sales wins: If you've hit targets before, put numbers on it. 'Exceeded monthly sales target by 20% for six consecutive months' is far stronger than 'met targets'. Prepare to discuss your approach to beating targets consistently.

    4. Understand the product inside out: Before the interview, research logbook loans and Marble Capital's likely offerings. Know the interest rates, repayment terms, and what happens on default. This shows you're serious about the role.

    5. Prepare for a fast-paced environment: This role is about speed and volume. Talk about how you manage multiple leads at once without dropping the ball. Mention any tools you've used for tracking (Excel, CRM, etc.).

    6. Emphasize your risk awareness: The posting stresses risk mitigation. Share an example where you avoided a bad deal or flagged a potential issue. This shows you're not just chasing numbers but protecting the company.

    7. Show you're self-driven: You'll be expected to generate your own leads. Talk about times you've proactively hunted for opportunities without being told. This could be in sales, projects, or even volunteer work.

    8. Polish your communication: You'll be the face of the company. Practice explaining complex loan terms in simple language. In the interview, be clear, confident, and listen actively to questions.

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    Tags

    sales
    relationship management
    lead generation
    customer appraisal
    risk mitigation