Tupande Zone Supervisor - Lower Western at One Acre Fund in Nairobi, Kenya

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    Tupande Zone Supervisor - Lower Western

    One Acre FundNairobi, Kenya

    Posted

    4 weeks ago

    Apply by

    9 Oct

    Full Time
    On Site
    Mid
    Agriculture & Agribusiness
    Sales

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    Job Description

    Seeking a professional with 2+ years' experience to lead retail operations. You will use your sales expertise to manage teams, deliver exceptional service, and drive impact. Proficiency in Google Suite, English, Kiswahili, and a tertiary education.

    Key Responsibilities

    • Achieve sales, repayment and impact targets for your zone.
    • Manage multiple channel performance through the entire business cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary contact for all zonal performance.
    • Provide technical support and training to Duka Assistants and Field Agents by setting up and facilitating weekly meetings.
    • Define and manage work planning for Duka Assistants and Field Agents.
    • Oversee and execute inventory ordering, data entry and merchandising.
    • Oversee the control environment at the Duka.
    • Actively build your teams through hiring, training and performance management.
    • Support planning and implementation of promotion programs for your zone.
    • Assist customers in understanding their needs, articulate key differentiators and typical customer buying journeys, and generally display a passion for our program.
    • Support your team to create sales opportunities for customers.

    Required Qualifications

    • Tertiary education
    • 2+ years of experience in a sales, partner or channel manager role.
    • Demonstrated ability to consistently work towards strategic goals.
    • Effective strategic and analytical thinking skills.
    • Excellent written and verbal communication skills.

    Job Details

    Job Function

    Sales

    Minimum Experience

    2 years

    Education Level

    Bachelor’s Degree

    Languages

    English, Kiswahili

    Additional Information

    How to Apply: Visit the application link provided on this page to submit your application.

    Lead Retail Sales Teams With Data, Not Just Hustle

    This role demands more than hitting sales targets — you'll manage inventory, coach field agents, and report on zone performance. Hiring managers will look for candidates who can show they've used data to drive decisions in a multi-channel retail environment.

    1. Quantify your sales impact: On your CV, use numbers to show growth: revenue increases, repayment rates, or team size you managed. For example, 'Grew zone sales by 30% in 6 months' is stronger than 'achieved targets.'

    2. Show you can train and motivate field teams: Describe a time you trained agents or assistants and improved their performance. Mention specific methods like weekly meetings or one-on-one coaching.

    3. Prove your inventory and data skills: Retail operations hinge on stock accuracy. Give an example of how you managed inventory, reduced shrinkage, or used data entry to track orders.

    4. Demonstrate cross-functional collaboration: You'll work with marketing, logistics, and finance teams. Prepare a story about coordinating with other departments to solve a problem or launch a promotion.

    5. Highlight your customer journey knowledge: Interviewers may ask how you help customers understand products. Share a specific example of how you identified a customer's need and matched it to a solution.

    6. Prepare for behavioral questions on resilience: Field sales in rural areas can be tough. Have a story ready about a setback (e.g., low sales month) and how you bounced back with a new approach.

    7. Know the One Acre Fund model: Research how they combine agriculture, finance, and retail. Show you understand their mission and how this role fits into their impact goals.

    8. Practice your Google Suite fluency: You'll use Sheets for tracking and Slides for reporting. Be ready to discuss how you've used pivot tables, charts, or shared documents to manage team performance.

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    Tags

    sales
    channel management
    team leadership
    Google Suite
    retail operations